Account Manager, Detroit South

Urgo Medical North America LLC•Detroit, MI
•$80,000 - $100,000

About The Position

The Account Manager is responsible for penetrating the assigned market and driving sales of Drawtex, Vashe, and the Urgo portfolio. Using solution-based and concept-selling approaches, the Account Manager promotes products to hospitals, clinics, long-term care facilities, and home health providers across the care continuum. The role includes product and sales training, uncapped earnings potential, guidance from an experienced manager, and support from the corporate management team. The Account Manager manages sales and customer support throughout an individual territory, working toward a defined sales quota. The role involves communicating product features, benefits, advantages, clinical value, and solutions to healthcare decision-makers; maintaining a professional and ethical approach; and complying with healthcare guidelines. The position also contributes to the company’s reputation and image and is responsible for implementing and maintaining the effectiveness of the Quality System. The work environment is indoors in a temperature-controlled office, with no adverse environmental conditions expected. Travel includes travel within the assigned territory, stated as up to 50%, as well as some regional overnight travel; the posting also mentions 20% domestic travel. The position generally involves sitting 50% of the time and standing or walking 50% of the time, with occasional lifting and carrying of equipment and materials weighing 10–20 pounds. The role requires effective communication and the ability to demonstrate understanding and application of Urgo Advanced Medical North America products, as well as setting up and operating audiovisual equipment for presentations.

Requirements

  • Bachelor’s degree required; preferably in health science or marketing/business.
  • At least 2 years of relevant sales experience, with a proven track record.
  • Strong verbal and written communication skills.
  • Strong presentation skills and ability to quickly learn new information.
  • Excellent sales skills.
  • Ability to communicate clearly, concisely, and accurately.
  • Ability to form and develop interpersonal and professional relationships and display socially and professionally appropriate behavior.
  • Ability to work independently and as a team member.
  • Demonstrated initiative, problem-solving skills, analytical skills, and critical-thinking skills.
  • Ability and aptitude to use databases and computer software.
  • Ability to prioritize, with strong organizational and planning skills.
  • Ability to present material to executive-level management.
  • Ability to demonstrate full understanding and application of Urgo Advanced Medical North America products.
  • Ability to hear and speak, or equivalent communication ability, to communicate effectively in person and by telephone or video conference.
  • Ability to set up and operate audiovisual equipment, including a laptop, iPad-based presentations, and digital projection equipment.
  • Ability to sit approximately 50% of the time and stand or walk approximately 50% of the time, with occasional lifting and carrying of 10–20-pound equipment and materials.
  • Ability to travel within the assigned territory; posting indicates travel up to 50%, 20% domestic travel, and some regional overnight travel.

Responsibilities

  • Make sales calls to hospitals and wound centers and promote products to healthcare providers across the care continuum.
  • Set appointments with hospital staff and administrators.
  • Manage all leads and customers within the assigned territory.
  • Educate customers about product benefits and provide product demonstrations and support.
  • Communicate product advantages, features, benefits, clinical value, and innovative solutions to healthcare facility decision-makers.
  • Achieve sales targets through effective sales-cycle and territory management.
  • Maintain the sales base while closing new business in new and existing accounts.
  • Build relationships with key stakeholders within accounts.
  • Develop and execute sales strategies and use available resources effectively.
  • Communicate with sales, marketing, and support teams to improve the customer experience.
  • Enter and maintain information in Salesforce.com.
  • Complete administrative tasks, including training modules, expense reports, and sales forecasts, promptly and accurately.
  • Promote products professionally, ethically, and knowledgeably, and comply with healthcare compliance guidelines.
  • Implement and maintain the effectiveness of the Quality System.
  • Travel within the assigned territory to provide customer-focused service and support business goals, including some regional overnight travel.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Company-paid and voluntary life insurance
  • Company-paid disability insurance and benefits
  • Employee assistance program (EAP)
  • 401(k) with company match
  • Paid time off
  • Paid family leave
  • Uncapped earnings potential; commission eligible
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