Account Manager

Amynta Group • Overland Park, KS

13d

About The Position

The Account Manager services a designated book of business, handling marketing, claims, and client relationship administration. The role focuses on building strong internal and external relationships and delivering customer service that meets or exceeds industry standards. It offers an upward growth opportunity into an Account Executive or Producer role, and the right candidate may be included in commission for cross-sell and upsell opportunities.

The Account Manager provides strategic planning and consultative advice to clients, develops and presents coverage plans and renewal terms, analyzes carrier quotes, evaluates policy terms against client exposures, and participates in carrier negotiations. The role also develops financial models and reports, interprets analysis, facilitates premium financing, and works with senior staff on new markets and business opportunities. It includes mentoring junior-level staff and other responsibilities as needed.

The Amynta Group is committed to equal employment opportunity and may provide reasonable accommodation to applicants with disabilities throughout recruitment, up to the point of undue hardship.

Requirements

• Bachelor’s degree in Business Administration or a related field, and/or equivalent years of experience.
• Typically, more than 2 years of client services experience is required.
• Strong knowledge of Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
• Strong verbal and interpersonal communication skills.
• Strong working knowledge and experience within the brokerage industry.
• Understanding of industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to comply with company policies and procedures and proactively protect confidential client and company information.
• Ability to organize work efficiently and manage time to meet deadlines.
• Ability to travel by automobile and aircraft.
• Ability to use office equipment, including a computer, keyboard, calculator, photocopier, and facsimile machine.
• Ability to work at a computer for a prolonged amount of time.
• Ability to work outside normal business hours as needed.
• Legally able to work in the United States.

Responsibilities

• Develop and maintain favorable internal and external relationships to provide high-quality customer service.
• Oversee servicing of a designated book of business, including marketing, claims, and administration of client relationships.
• Research root causes of issues and implement resolutions to policy-related problems.
• Recommend enhancements or improvements to processes, products, and policies.
• Analyze industry trends and provide related client guidance using discretion and independent judgment.
• Develop financial models and reports for clients and senior staff; interpret the analysis and provide recommendations.
• Provide strategic planning and consultative advice to clients, including producing and analyzing coverage plans and recommending changes.
• Participate in client strategy meetings and manage insured expectations for the upcoming term.
• Develop and present coverage plans and renewal terms to clients.
• Assess and interpret client exposure information.
• Analyze carrier quotes and recommend appropriate options.
• Interpret and evaluate policy terms to ensure adequate coverage for identified client exposures.
• Facilitate client premium financing.
• Participate in negotiations with carriers for new and renewal quotes.
• Collaborate with senior staff to select new markets for submissions and request quotes.
• Review new-business opportunity information and provide recommendations to the Unit Manager or Account Executive.
• Establish and maintain relationships with clients, carriers, and other vendors.
• Research and understand industry trends and government regulations.
• Mentor and train junior-level staff.
• Perform other responsibilities and duties as needed.

Benefits

• Potential commission for cross-sell and upsell opportunities for the right candidate.
• Upward growth opportunity into an Account Executive or Producer role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level