Account Manager

Kaseya • Miami, FL

19d

About The Position

Kaseya is seeking an enthusiastic, results-driven Account Manager focused on expanding existing accounts. The role involves identifying growth opportunities across an assigned customer portfolio, strengthening client relationships, and increasing revenue through strategic account management. The Account Manager owns sales targets and works with Customer Success and Sales teams to deliver strong customer experiences and support implementation of new solutions.

Requirements

• At least 1 year of B2B sales experience, ideally in technology or SaaS.
• Passion for sales and a demonstrated track record of exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Motivation, coachability, competitiveness, and resilience.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with CRM tools, including Salesforce, to manage leads, opportunities, and accounts.
• Strong analytical skills and the ability to create accurate sales forecasts.

Responsibilities

• Engage current customers to identify upsell and cross-sell opportunities across Kaseya’s product suite.
• Build and maintain relationships with key decision-makers, support customer satisfaction, and align customer needs with Kaseya’s solutions.
• Develop tailored account strategies, conduct regular check-ins and business reviews, and identify opportunities and potential challenges.
• Monitor customer usage and address adoption challenges, using established sales processes to drive cross-sell, upsell, and account expansion.
• Own sales targets, exceed quotas, and contribute to short- and long-term revenue generation.
• Collaborate with Customer Success and Sales teams to deliver customer experiences and support implementation of new solutions.
• Use Salesforce to manage leads, opportunities, and accounts, and log and track customer interactions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed