Account Manager

Tegna•Sacramento, CA

About The Position

The Account Manager supports Account Executives’ sales efforts by owning fulfillment, allowing Account Executives to focus on client relationships, creating opportunities, and closing revenue. The role manages day-to-day account responsibilities to ensure solutions are implemented properly and supports sales through customer service across broadcast television and digital, with the goals of retaining clients and growing business. The position reports to the Sales Manager.

Requirements

  • 1–3 years of account management experience in a professional, fast-paced media sales environment.
  • A track record of successfully retaining and growing clients.
  • Prior experience using CRM systems and the Microsoft Office suite.
  • Ability to make decisions and solve problems independently to support customer needs.
  • Self-motivation and willingness to work as a team player.
  • Ability to be creative, flexible, and adapt to change and evolving priorities.
  • Ability to work effectively both as part of a team and independently.
  • Attention to detail and ability to handle and prioritize multiple tasks to meet deadlines.
  • Strong written and verbal communication skills.
  • Strong organizational and time-management skills.

Nice To Haves

  • Knowledge of marketing solutions, including broadcast and digital advertising.
  • Knowledge of Google Analytics and advertising solutions is highly desirable.

Responsibilities

  • Support assigned Account Executives with post-sale campaign implementation, maintenance, and review.
  • Interact daily with existing advertising agencies and direct clients, maintaining television and digital schedules and implementing special projects and promotions.
  • Work with Account Executives, the Marketing Director, Research Director, and Creative Services to support client needs.
  • Attend sales meetings and trainings to stay informed about sales, products, processes, and company services to communicate to clients as appropriate.
  • Partner with designated Account Executives to identify new and incremental revenue opportunities based on campaign results.
  • Assist Account Executives with contract maintenance, generating avails, traffic, make-goods, collections, and customer service.
  • Track audience delivery regularly using ratings, impressions, client KPIs, and campaign fulfillment.
  • Coordinate with the team to establish new customer accounts, contracts, order entry, and revisions.

Benefits

  • Two medical plan options for full- and part-time employees through Blue Cross Blue Shield of Texas.
  • Dental and eye care coverage.
  • Fertility, surrogacy, and adoption assistance.
  • Disability and life insurance.
  • 401(k) plan with contributions up to the first 4% of pay eligible for a 100% company match, vested from day one.
  • Nine free virtual doctor appointments per year for employees and eligible family members through Teladoc.
  • Twelve free annual therapy sessions with a licensed clinician through Spring Health for employees and eligible family members.
  • Paid Time Off (PTO).
  • Nine paid holidays per year.
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