Account Manager

Suited Connector•Englewood, CO

9d•$75,000 - $85,000

About The Position

Suited Connector (SuCo) is seeking an Account Manager to expand client relationships in its home services verticals. The role calls for a solutions-oriented, service-focused professional with online marketing and account management skills who provides high-touch, white-glove support and follows through with care and attention to detail. The Account Manager owns assigned accounts, supports other accounts in the home services vertical, and contributes to client retention, growth, and campaign performance. The position is full-time and salaried exempt. Preferred locations are Denver, Colorado, or Southern California; remote and hybrid work options are available.

Requirements

At least two years of account management experience; experience in lead generation and/or home services is preferred.
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal team members.
Ability to work efficiently in a fast-paced environment, adapt to change and new processes, manage multiple accounts, and prioritize effectively.
Strong attention to detail and excellent presentation skills, with the ability to explain complex ideas clearly and compellingly.
Self-motivated and driven, with a passion for achieving and surpassing sales targets.
Experience with business analytics and reporting tools such as Power BI.
Intermediate Microsoft Excel skills.

Nice To Haves

Account management experience in lead generation and/or home services.

Responsibilities

Own assigned client accounts and support accounts in the home services vertical, with responsibility for retention and growth.
Collaborate with all departments on changes and action items that support vertical growth.
Facilitate onboarding for new accounts, coordinating with Technology, Accounting, and Compliance teams.
Analyze quality reports, identify issues, and create action plans to improve campaign performance by client as needed.
Support Accounts Receivable with collections and communicate client billing terms.
Use Excel and Power BI to identify opportunities to improve client metrics, including budget caps and RPT.
Monitor and deliver weekly and monthly campaign reports covering metrics such as total revenue, PRT, return rate, and unsold lead data.
Collaborate on business development initiatives.