Account Manager

Orkin LLC • Bloomington, IL

12d

About The Position

The Account Manager builds and maintains relationships with commercial clients, oversees accounts, conducts on-site pest inspections, identifies customer needs, and develops tailored service plans. The role combines prospecting and sales with account management and customer support, representing Orkin as a trusted advisor and helping customers protect their properties, health, and reputation. The company provides paid training, professional support, and tools for the role; prior pest control experience is not required. First-year average earnings are stated as $70,000–$100,000, including base pay and commission, with uncapped commission potential.

Requirements

• High school diploma or equivalent.
• Willingness to obtain the required pesticide license within the first 90 days of employment; the company covers necessary costs and provides support.
• Ability to safely use a ladder within the manufacturer’s specified weight capacity.
• Ability to lift and carry up to 50 pounds.
• Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
• Ability to wear required personal protective equipment, including an OSHA-compliant respirator when necessary.
• Ability to work independently and stay organized.
• Comfort with climbing, crawling, and working in various weather conditions.

Nice To Haves

• Previous business-to-business relationship-building experience.
• Motivation to solve problems and build relationships.
• Strategic thinking.
• Confidence, competitiveness, and a goal-driven approach.

Responsibilities

• Build credibility and long-term relationships with commercial clients.
• Achieve sales goals by prospecting, networking, working assigned leads, and expanding accounts within the assigned territory.
• Conduct thorough interior and exterior inspections.
• Deliver presentations that communicate Orkin’s value and close business.
• Serve as the main point of contact for accounts to strengthen retention and develop long-term partnerships.
• Use a company-provided iPad to prepare proposals, organize work, and manage the sales pipeline.
• Prioritize safety during visits, inspections, and recommendations.
• Communicate clearly, fulfill commitments, and provide honest, value-driven solutions as a trusted advisor.
• Listen to customer concerns and position Orkin as a strategic partner.
• Provide customers with reassurance and clarity about pest management decisions.
• Use Orkin marketing tools and resources to generate leads and create demand.
• Turn inspection findings into tailored recommendations that solve problems and reduce customer risk.
• Set clear expectations, communicate proactively, and keep customers supported and informed.

Benefits

• Company vehicle with gas card.
• Competitive pay with uncapped commission; average first-year earnings of $70,000–$100,000, including base pay and commission.
• Paid training.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacation, sick leave, and holidays.
• Employee Stock Purchase Plan.
• Tuition reimbursement and scholarship opportunities.
• Incentive trips for top performers.
• Advancement opportunities.
• Volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED