Account Manager

Otis•Cerritos, CA

About The Position

Amtech Elevator Company is seeking a highly motivated Account Manager to manage territory sales, grow margins, and maintain customer satisfaction across an assigned geography. The role focuses on managing a portfolio of elevator units, building customer relationships, resolving customer needs, and developing repair and modernization sales. The Account Manager develops and executes sales strategies, tracks opportunities and forecasts, negotiates and closes deals, and collaborates with sales and field colleagues.

Requirements

  • A business or technical degree, or completed training as a technician or technical business administrator.
  • A minimum of 5 years of work experience.
  • Some experience selling technical products that require customer consultation.
  • Strong customer and service orientation, including excellent interpersonal skills.
  • Strong presentation, written, and verbal communication skills to develop expectations and relationships with internal and external customers.
  • Target-focused, with the ability to work at pace in a demanding, complex corporate organization.

Responsibilities

  • Manage a portfolio of elevator units and maintain good working relationships with existing customers.
  • Act as the primary contact for timely resolution of customer inquiries and needs.
  • Develop repair and modernization sales through networking, bids, and tenders.
  • Develop a sales strategy to achieve targets while ensuring profitability.
  • Use Otis sales tools to track opportunities and pipeline and forecast sales results.
  • Conduct sales negotiations, close deals, and ensure timely payment.
  • Collaborate with other sales representatives and field colleagues.

Benefits

  • Funded study schemes, including the Employee Scholarship Program.
  • 401(k) plan with a generous company match and automatic retirement contribution.
  • Medical, prescription drug, dental, and vision coverage for the employee and eligible dependents.
  • Three weeks of paid vacation and paid company holidays.
  • Paid sick leave.
  • Employee assistance and wellness incentive programs.
  • Life insurance and disability coverage.
  • Voluntary legal, pet, home, and auto insurance options.
  • Birth/adoption and parental leave benefits.
  • Adoption assistance.
  • Tuition reimbursement.
  • Service anniversary recognition and spot performance bonus opportunities.
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