Account Manager

Doggett Toyota Lift • Houston, TX

18d

About The Position

The Account Manager promotes the sale of parts, service, and rental within the branch and responds to customer needs for parts and/or service. The position is responsible for developing customer relationships, meeting territory revenue objectives, maintaining account and sales information, and supporting sales forecasting. Travel is required as needed. The role's physical activities include sitting, stooping, kneeling, reaching, lifting, standing, walking, typing, talking, hearing, and traveling; employees must be able to lift up to 40 pounds. The essential duties must be performed efficiently and accurately, with or without reasonable accommodation, and without creating a significant safety threat to the employee or others.

Requirements

• Excellent customer service and multitasking skills.
• Outstanding leadership and people-development skills.
• Strong financial focus, including cognitive skills, problem analysis, decision-making, and quantitative analysis.
• Ability to assess customer patterns and adjust labor and branch focus accordingly.
• Thorough knowledge of the systems, procedures, techniques, equipment, operations, standards, and reports applicable to the location.

Nice To Haves

• Bachelor's degree or equivalent experience preferred.
• Three or more years of sales experience preferred.
• Experience in transportation/logistics, field service, consumer products, wholesale distribution, or supply chain management preferred.

Responsibilities

• Sell parts and service to new and/or current customers in a territory to achieve or exceed assigned revenue objectives.
• Strengthen relationships with established customers and build rapport with potential customers by ensuring satisfaction with products and/or services, including keeping customers informed of changes affecting their equipment or business.
• Maintain awareness of new products, services, competitor activities, and market data.
• Maintain detailed account profiles; prepare required sales reports and complete paperwork, including call reports, expense and territory summaries, and projections, accurately and on time.
• Actively pursue credit applications before each sale, or collect a check in advance.
• Assist the manager in forecasting sales in the assigned territory, including setting account targets for parts, service, and rental sales.
• Continuously improve product and industry knowledge and interpersonal skills to enhance professional delivery.
• Collaborate and share knowledge with Doggett employees and departments.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed