Account Manager

Allied Universal • Meridian, MS

18d

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and ensure the safety and well-being of the people and places under the team’s protection. The Account Manager guides, develops, and motivates security officers and supervisors, maintains client service, and helps create a safe environment. The position requires 3–5 years of combined law enforcement, military, or security experience, or a college degree, and applicants must be at least 21 years old with a valid driver’s license and clean driving record. The listed annual salary is $60,000.

Requirements

• High school diploma or equivalent.
• At least 21 years of age.
• A valid driver’s license and clean driving record; a valid license is required if driving a company or personal vehicle for business.
• Three to five years of combined law enforcement, military, or security experience, or a college degree, to be considered.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Ability to assess situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency with web-based applications and computer systems, including Microsoft Office.
• Effective communication skills and the ability to manage multiple projects and drive operational excellence.
• Financial acumen and ability to manage staffing levels, minimize non-billed overtime, manage turnover costs, and control inventory costs through planning and organization.
• Licensing requirements may apply under state or local laws and may be required before employment.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer training.

Responsibilities

• Manage officer scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Hire, coach, and manage security officers and supervisors, overseeing payroll, performance, and employee relations.
• Act as the primary point of contact for clients and provide high-quality service that protects people and property.
• Respond professionally to escalated security issues and coordinate with clients and internal teams.
• Oversee training, safety, and site operational standards.
• Manage inventory, including uniforms, equipment, and other essential supplies.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career advancement opportunities.
• Supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED