Account Manager

LIFESHARE BLOOD CENTER•Alexandria, LA

19d•$46,000 - $52,000•Onsite

About The Position

The Account Manager is a field-based, outside sales role responsible for growing and managing blood drive partnerships across the market. The role builds relationships in the community, secures new accounts, manages existing partnerships, and helps drive results that support the community blood supply. Account Managers work with businesses, schools, churches, community leaders, drive chairpersons, donors, and internal teams. The position requires community travel to meetings and events, as well as irregular hours that may include evenings and weekends. Reliable transportation, a valid driver’s license, minimum state-required insurance coverage, and insurability under the company’s commercial auto insurance are required. A Real ID-compliant form of identification is required to access DoD installations and federal facilities for presentations and blood drive coordination. There is a low risk of exposure to infectious disease through contact with human blood and blood components at blood drives. Reasonable accommodations will be made in accordance with the ADA. The posting describes additional responsibilities and qualifications for Level II, Level III, and bilingual account managers. Beginning base pay is $46,000–$52,000 annually, commensurate with experience, with a performance-based bonus opportunity of up to $7,200 annually.

Requirements

Associate’s degree in marketing, public relations, or a related field, plus at least two years of sales, business development, or other relevant experience; an equivalent combination of education and experience may also qualify.
Excellent written and verbal communication skills and effective interpersonal skills.
Demonstrated public-speaking skills and experience.
Ability to self-schedule and follow up on meetings with little or no direct supervision.
Ability to use a computer to retrieve or record blood drive information.
Professional, positive approach toward donors, drive chairpersons, the community, and coworkers.
Reliable transportation and state-minimum insurance coverage; a valid driver’s license and ability to be insured by the company’s commercial auto insurance carrier.
Real ID-compliant identification for access to DoD installations and federal facilities.
For Level II: At least six months of blood collection account management experience; ability to consistently achieve established collection goals; proficiency in blood typing for educational purposes; strong ability to develop accounts and project product collections accurately; and ability to communicate effectively with donor services team leaders.
For Level III: Strong ability to add new accounts; strong understanding of donor eligibility criteria; and ability to consistently exceed established collection goals.
For bilingual roles: Full bilingual English/Spanish verbal and written communication skills.

Responsibilities

Prospect, develop, and close new blood drive partnerships.
Build relationships with businesses, schools, churches, and community leaders.
Manage and grow an existing account base.
Deliver presentations to secure participation.
Schedule and coordinate successful blood drives.
Track outreach and maintain a strong sales pipeline.
Meet and exceed performance goals.
For Level II: Help develop and schedule open or vacant territories under the supervision of the Regional Director.
For Level II: Maintain social media accounts in conjunction with Marketing, the Regional Director, and other Account Managers.
For Level III: Help develop, mentor, and coach newer Account Managers under the direction of the Regional Director.
For Level III: May plan the region’s retail drive scheduling strategy as directed by the Regional Director.
For bilingual roles: Use bilingual abilities to book and coordinate blood drives in Spanish-speaking communities.
For bilingual roles: Assist with development of marketing materials for Spanish-speaking donors.