Account Manager

Texas Ecogrow • Round Rock, TX

12d • Onsite

About The Position

Texas Ecogrow is seeking an Account Manager to maintain and strengthen relationships between the company and its clients. The role ensures contracted services are performed correctly, clients are satisfied, and accounts remain profitable. In Austin, the Account Manager should understand local market characteristics, including extreme heat, water restrictions, irrigation requirements, HOA requirements, and the needs of residential and commercial communities.

The position involves regular communication with property managers, HOA managers, boards of directors, and property owners; responding to client inquiries and service requests; resolving complaints; and visiting properties and meeting with clients. Success is framed as combining client satisfaction, quality work, cost control, and account growth to build profitable, long-term accounts.

Requirements

• Demonstrated success in inside sales, telemarketing, or call center environments involving outbound calling and deal closing.
• Excellent communication skills, including the ability to articulate complex technical concepts clearly.
• Skills in negotiation, customer service, and client communication to foster trust and long-term partnerships.
• Experience adopting sales technology, including proficiency with CRM systems and sales automation technologies.
• Knowledge of telecommunications techniques such as warm calling and outbound outreach strategies.
• Ability to work independently while collaborating effectively within a team environment.
• Irrigation Tech License required.
• At least 4 years of experience as an account manager serving landscape maintenance accounts worth $100,000 or more.
• For the Austin market, understanding of extreme heat, water restrictions, irrigation requirements, HOA requirements, and the specific needs of residential and commercial communities.

Nice To Haves

• Licensed irrigator.
• Chemical license.

Responsibilities

• Maintain consistent communication with property managers, HOA managers, boards of directors, and property owners.
• Respond to phone calls, emails, and service requests.
• Address complaints and resolve issues quickly and professionally.
• Conduct property visits and client meetings.
• Ensure contracted services are performed correctly, clients are satisfied, and accounts remain profitable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed