Account Manager

Amcor•Rayne Township, PA

19d

About The Position

The Account Manager is the key contact for assigned accounts within a territory and provides tactical sales direction and communication strategies to defend existing business and gain new business. The role works with stakeholders to implement business and marketing plans, with a focus on territory growth and increasing share of wallet. The geographic scope is a national or international North American sales region, as assigned. The role has no direct reports and may manage annual sales of $10–25 million and 3–20 accounts, with actual figures varying by job.

Requirements

Bachelor’s degree.
At least 3 years of relevant experience in technical, sales, and general management.
Experience working in a large-scale business-to-business environment.
Ability to travel domestically and internationally 60% of the time.

Nice To Haves

Relevant experience, preferably within the packaging industry.
Proven track record of successful sales growth and profitability.
Experience with negotiations.

Responsibilities

Deliver sales goals, including profitable year-over-year growth for the assigned territory.
Use knowledge of Amcor, its products, the industry, and the competitive market to enable business growth.
Increase business with existing and new accounts through prospecting and networking.
Manage account complexities to support customer needs and communicate those needs effectively to the internal organization.
Orchestrate and support key business negotiations, advancing Amcor’s interests and influencing decisions and actions.
Build customer relationships based on trust and respect to enable proactive and complex conversations.
Build collaborative relationships between Amcor and account stakeholders, including leadership, marketing, and R&D, to advance sales initiatives and profitability while meeting customer needs.
Build and leverage cross-functional relationships to support share-of-wallet growth strategies, commercialization, and onboarding.
Network with external industry influencers and collaborators, particularly co-packers, machine suppliers, OEMs, and industry associations.
Coordinate Sales Management, R&D, Marketing, and Field Service in support of validation and customer trials.
Manage accounts receivable at acceptable levels with assistance from the credit department.
Work with Strategic Marketing to identify actions that address strategic unmet customer needs.
With leader support, collaborate cross-functionally to implement defined market and segment strategy across technology, product management, and commercial functions.
Report and communicate current sales and marketing performance achievements for monthly business-unit management reporting.
Drive forecast accuracy to improve business results.
Recognize and communicate competitive insights, marketing strategies, pricing structures, and product performance to stakeholders.
Manage account planning, pipeline management, profitability improvements, and churn management in the CRM tool.

Benefits

Medical, dental, and vision plans.
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees.
Company-paid holidays starting at 8 days per year; amount may vary by location.
Wellbeing program and Employee Assistance Program.
Health Savings Account and Flexible Spending Account.
Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
Paid Parental Leave.
Retirement Savings Plan with company match.
Tuition reimbursement, dependent upon approval.
Discretionary annual bonus program; initial eligibility depends on hire date.