Account Manager

TrueBlue • Columbus, OH

14d

About The Position

The Account Manager leads overall site operations in Columbus, Ohio, managing annual revenues between $1 million and $5 million. The role regularly follows up with end-user clients who work with the associates and with executive-level facility managers to ensure strategic goals and objectives are met.

The Account Manager manages daily service-team operations, maintains client relationships, leads recruiting and staffing efforts, oversees hiring and training processes, and provides guidance on associate performance. The position also oversees scheduling, attendance, shift meetings, payroll processing and approval, financial forecasting, safety-program implementation, and KPI audits and reporting to support compliance with federal and organizational regulations.

The stated annual salary range is $55,066.97–$68,833.71, depending on experience and geographic location. Actual compensation may vary based on local pay requirements and will meet or exceed applicable state minimum wage or salary thresholds. The employer requires applicants to be authorized to work full-time in the United States without current or future employer sponsorship.

Requirements

• High school diploma or GED.
• At least 3 years of process management experience.
• Highly effective personnel and process management skills and techniques.
• Proven skills and knowledge in training, coaching, and performance evaluation.
• Knowledge of MS Office software, including Excel, Outlook, PowerPoint, and Word.
• Strong oral and written communication skills.
• Ability to solve complex problems, including financial problems.
• Strong interpersonal and customer service skills.
• Exceptional attention to detail.
• Authorization to work full-time in the United States without the need for current or future employer sponsorship.

Responsibilities

• Manage and provide guidance for the service team’s daily operations.
• Build and maintain strong client relationships.
• Lead recruiting efforts to ensure sufficient staffing levels.
• Oversee interviewing, hiring, orientation, and training.
• Guide or manage associate performance.
• Oversee scheduling, attendance, and shift meetings.
• Approve and process payroll.
• Conduct trend analysis and financial forecasting.
• Develop and implement a safety program.
• Audit and regularly report on KPIs to ensure policies are followed in accordance with federal and organizational regulations.

Benefits

• Six paid holidays.
• One paid floating holiday.
• Up to 20 days of paid time off per year.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Company-matching 401(k).
• Employee Stock Purchase Program.
• Other programs and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED