Account Manager

CoreWeave•San Francisco, CA

13d•$127,000 - $168,000

About The Position

CoreWeave’s Engaged Accounts team manages and grows a portfolio of active, billing customers across infrastructure and software. The Account Manager owns 15–30 customer accounts spanning CoreWeave infrastructure and Weights & Biases software, with responsibility for their day-to-day health, retention, renewals, and expansion. This customer-facing role manages a book of business and drives commercial execution across infrastructure and software. The Account Manager builds durable, multi-threaded customer relationships, manages renewals and expansions, and coordinates internal resources to support customer success and growth. The role partners with technical specialists and cross-functional teams to monitor customer usage, address issues, and deliver outcomes. The base salary range is $127,000 to $168,000. Starting salary is determined by job-related knowledge, skills, experience, and market location. The total rewards package includes a discretionary bonus, equity awards, and benefits, subject to eligibility. The position requires access to export-controlled information; applicants must meet applicable U.S. export-control eligibility requirements.

Requirements

At least 6 years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
Experience managing multiple active customer accounts simultaneously as a book or portfolio.
Demonstrated track record of driving retention, renewals, and expansion revenue.
Experience negotiating and closing commercial deals, including renewals and upsell or expansion.
Comfort working across infrastructure and SaaS/software motions.
Experience consistently meeting or exceeding revenue and retention goals.
Bachelor’s degree or equivalent practical experience.
Must meet applicable U.S. government export-control eligibility requirements for access to export-controlled information.

Nice To Haves

Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms.
Experience managing infrastructure and SaaS customers within the same book of business.
Familiarity with consumption- or usage-based revenue models.
Familiarity with large-scale compute, bare metal, inference, or AI platform offerings.

Responsibilities

Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
Drive expansion and retention across the portfolio, protecting and growing recurring revenue.
Identify, shape, negotiate, and close expansion opportunities within existing accounts.
Build and maintain multi-threaded relationships with customers’ technical and business stakeholders.
Monitor account health, usage, and consumption trends, and drive adoption to reduce churn risk.
Coordinate Solutions Architects, Technical Solutions Managers, support, and product specialists to resolve issues and identify growth opportunities.
Lead commercial conversations and negotiations for infrastructure and software renewals and expansions.
Forecast and report portfolio revenue, renewals, and expansion pipeline against targets.
Partner with Technical, Business Development, Professional Services, and Partners to deliver customer outcomes.

Benefits

Medical, dental, and vision insurance, 100% paid for by CoreWeave for eligible U.S.-based full-time employees.
Company-paid life insurance.
Voluntary supplemental life insurance.
Short- and long-term disability insurance.
Flexible Spending Account.
Health Savings Account.
Tuition reimbursement.
Ability to participate in the Employee Stock Purchase Program (ESPP).
Mental wellness benefits through Spring Health.
Family-forming support through Carrot.
Paid parental leave.
Flexible, full-service childcare support through Kinside.
401(k) with employer match.
Flexible PTO.
Catered lunch at office and data center locations.
Discretionary bonus and equity awards, subject to eligibility.