Account Manager - NYC

F. Schumacher & Co.•New York, NY

10d•Onsite

About The Position

F. Schumacher & Co. is hiring an Account Manager for its Patterson Flynn floorcovering brand. The role represents Patterson Flynn across a defined territory covering NYC, NJ, Connecticut, and the Philadelphia metro area, bringing floorcovering products to designers and architects. It is based in NYC and is road-based, with most of the workweek spent visiting designers’ offices, job sites, and client presentations. The Account Manager builds client relationships, develops new business, and grows sales across the territory. The role sells broadloom, custom rugs, and related labor and installation. It involves tailoring collection presentations to clients’ work and style, preparing project-specific proposals and quotes, maintaining product and market knowledge, coordinating with showroom and workroom teams, and managing quotes and orders in the sales system. The Account Manager also reports on territory performance, forecasts closings and invoicing, and provides service consistent with the company’s luxury-market position.

Requirements

Enthusiasm for spending most days out in the territory.
Dependable transportation and a clean driving record.
Independence in planning the workweek and discipline in using time effectively.
Confidence introducing oneself to new firms and enjoyment of building a professional network.
A track record of setting ambitious sales goals and achieving them, including guiding sales through to close.
Experience managing multiple accounts and building trusting, mutually successful client relationships.
Ability to establish and execute a multi-brand account strategy in the interior design market.
Demonstrated ability to identify growth opportunities, including high-potential customers and new accounts.
Creative thinking to build account-level sales and develop new business in a rapidly changing environment.
Entrepreneurial mindset and ambition to build within an established brand.
Strong organizational and follow-through skills, with ownership of territory results.
Strong verbal and written communication skills.
Proficiency in MS Windows and Office suite, and comfort learning sales and reporting systems.
Basic knowledge and proficiency with Instagram and social media.
Ability to work in a fast-paced, entrepreneurial environment and adapt to change.

Nice To Haves

Experience selling to the design trade, ideally in floor covering, textiles, or another specified product.
An existing network of designers and architects in the territory.

Responsibilities

Own a defined geographic territory and build a weekly plan that maintains close client contact.
Visit designers, architects, and project teams at their offices; attend job sites and installations when needed.
Analyze the territory for growth opportunities among existing accounts and prospects, and prioritize time accordingly.
Introduce Patterson Flynn to new firms and reconnect with firms that have not been engaged recently.
Maximize sales across broadloom, custom rugs, and associated labor and installation.
Present collections and line shows tailored to each client’s work and style.
Prepare comprehensive, project-specific proposals and quotes and guide them through to close.
Maintain current knowledge of products, pricing, lead times, competitors, and trends.
Coordinate with showroom and workroom teams on samples, custom specifications, and installation scheduling.
Keep quotes and orders current in the sales system to maintain accurate pipeline and forecasts.
Follow up regularly on open quotes.
Report territory performance, forecast expected closings and invoicing, and raise roadblocks to the manager early.
Provide a high standard of service consistent with the luxury market.