Account Manager

DC Thomson•Houston, TX

15d•Hybrid

About The Position

Fifth Ring is seeking an experienced Account Manager to join its Client Services team in Houston, Texas. The role leads client relationships, delivers integrated marketing programmes and identifies opportunities to grow and strengthen client partnerships. The Account Manager acts as a trusted advisor, combining strategic guidance with hands-on project leadership to ensure campaigns are delivered efficiently and achieve measurable impact. The role works closely with colleagues in client services, delivery, finance and business development to support the success of clients and the agency. The position involves managing multiple accounts and projects, overseeing campaign delivery, taking ownership of account budgets and financial performance, and contributing to account growth and new business activity. It also involves collaboration across agency teams and global locations, working with the Traffic Manager on resources and schedules, and supporting junior colleagues where appropriate.

Requirements

Experience in an Account Manager, Client Services, Marketing or Agency role.
Strong project management and organisational skills.
Excellent communication and stakeholder management abilities.
Experience managing multiple client projects simultaneously.
Strong commercial awareness and budget management experience.
Ability to build credibility and trust with clients at all levels.
A proactive, solution-focused approach and a passion for client success.

Nice To Haves

Experience within a B2B marketing agency environment.
Knowledge of integrated marketing campaigns, digital marketing and content strategy.
Experience working with clients in energy, industrial, engineering, manufacturing or other complex B2B sectors.
Experience contributing to business development and account growth initiatives.
Exposure to international clients and markets.

Responsibilities

Develop and maintain strong relationships with client stakeholders, understanding their business objectives, challenges and opportunities.
Advise clients on marketing and communications, and ensure deliverables align with business goals and desired outcomes.
Manage multiple client accounts while maintaining high service standards.
Oversee integrated marketing campaigns and projects, coordinating with delivery teams to meet timelines, budgets and quality standards.
Develop clear project briefs and balance strategic account management with day-to-day project delivery.
Monitor project performance and recommend continuous improvements.
Identify opportunities to expand client relationships and increase account value; develop account plans for long-term growth.
Support new business activity, client acquisition efforts, negotiations and commercial discussions.
Stay informed about industry trends and emerging opportunities to bring fresh thinking to clients.
Own account budgets and financial performance, working with finance on forecasts, billing plans, purchase orders and invoicing.
Monitor project profitability, manage budgets accurately, and minimise over-servicing through planning and resource management.
Ensure time recording and project administration are completed accurately.
Collaborate with client services, business development, creative, digital and delivery colleagues.
Work with the Traffic Manager to align resources and schedules.
Provide support and guidance to junior team members where appropriate.
Foster collaboration across Fifth Ring's global locations and champion agency processes, values and best practice.