Account Manager

Westlake•Pittsburgh, PA
•Remote

About The Position

Develops and maintains domestic Chlor-Alkali accounts in North America. The Account Manager works under the direction of the Manager-Commercial, Chlor-Alkali, while operating independently on a day-to-day basis. The role manages assigned customer accounts and territories or market segments, building relationships from purchasing contacts to factory production personnel. It supports sales growth and profit objectives, identifies new sales opportunities with Sales and Marketing Management, and contributes to process improvements and operational excellence. The position requires managing customer sales forecasts using software, communicating and presenting effectively to customers and management, and collaborating with internal teams and project groups. The role is remote from the corporate office and requires travel up to 50%, primarily by car with air travel as needed. Some work may take place in operating units, where required personal protective equipment and exposure to outside elements may apply.

Requirements

  • Bachelor’s degree in business, a technical discipline, or a relevant equivalent.
  • At least 2 years of chemicals or related sales experience.
  • Knowledge of the Chlor-Alkali or chemicals industry.
  • Ability to understand market factors, including competitors, pricing, supply, and demand.
  • Ability to travel primarily by car and maintain a clean driving record; air travel may also be required.
  • Basic sales strategy and face-to-face selling skills, including knowledge of specialized products or markets.
  • Ability to communicate independently and effectively, orally and in writing, to appropriate audiences and in a timely manner.
  • Ability to communicate with and make presentations to customers and management.
  • Proficiency with Excel, PowerPoint, Word, Vistex, SalesForce.com, SAP, and other software tools.
  • Ability to manage a home office remote from the corporate office, with appropriate setup, technical tools, and minimal in-house distractions.
  • Ability to use required personal protective equipment when working in operating units.
  • Frequently sit, stand, walk, use hands to touch, handle, or feel, reach with hands and arms, and talk or hear; occasionally stoop, kneel, or crouch.
  • Regularly lift and/or move up to 10 pounds.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

  • Chlor-Alkali sales experience is preferred.

Responsibilities

  • Provide account management to assigned accounts.
  • Maintain and develop assigned customer accounts in the designated territory or market segment, managing accounts receivable and expenses to achieve sales growth and profit objectives.
  • Develop and maintain relationships with key purchasing contacts and factory-level production personnel.
  • Develop sales opportunity strategies in conjunction with Sales and Marketing Management.
  • Contribute to departmental process improvements and efficiency.
  • Analyze and help solve problems in assigned areas, independently and with others as appropriate.
  • Execute assignments with limited supervision and work with internal groups to accomplish sales objectives.
  • Participate in large and interdepartmental projects.
  • Use software to forecast customer sales volumes annually and on a rolling 30-, 60-, and 90-day basis.
  • Comply with Company policies, procedures, and guidelines.
  • Support continuous improvement and operational excellence by identifying improvement opportunities, communicating ideas to management, and participating on project teams.
  • Complete additional responsibilities or tasks as assigned.
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