Account Manager

Verisk•Holmdel Township, NJ

11d•Remote

About The Position

The Account Manager is an executive-facing, quota-bearing role supporting Verisk’s leadership for the FAST platform. The role owns the full commercial relationship after the initial sale, cultivating executive relationships, successfully launching new customers, and driving revenue through broader FAST adoption—including more lines of business, additional modules, policy-volume growth, and AI adoption. The position is intended to shift from account stewardship to ownership of customer growth, with compensation structured to reward growth. The Account Manager serves as the senior Verisk/FAST contact, maintains strategic account plans, builds and advances expansion opportunities, protects renewals, manages pricing and contracting, and ensures accurate forecasting. The role bridges sales and delivery for new customer launches, demonstrates customer adoption and business outcomes, coordinates internal teams and partners, and supports market-facing activities. Growth is driven through account prioritization, value mapping, 12-month growth plans, commercial execution, monthly reviews, and barrier removal. Success is measured by customer adoption and value, revenue performance—including quota attainment, new license revenue, expansion ARR/TCV, and renewal preservation—and execution quality, including account plans, forecast hygiene, partner alignment, and barrier resolution. Verisk describes flexible work and provides coaching and training. The company states that its employee benefits package includes health insurance, a retirement plan, disability benefits, and paid time off.

Requirements

10+ years of consulting or customer-facing experience driving outcomes for both the company and customer.
Proven commercial ownership, such as quota responsibility or ownership of expansion or renewal revenue.
C-level business acumen and executive engagement ability.
Outstanding written and verbal communication skills.
Experience in Life, Retirement & Benefits.
Experience with technology transformation and change management.
Ability to link business processes to product and technical solutions.
Risk and issue management skills.
Entrepreneurial and hands-on mindset, with comfort working in a fast-paced environment.
Bachelor’s degree in business, engineering, computer science, management, or technology.

Nice To Haves

Advanced degree.

Responsibilities

Serve as the senior Verisk/FAST contact and keep customer and FAST leadership aligned through program governance, roadmap discussions, and strategic planning sessions.
Maintain an account plan, stakeholder map, quantified whitespace assessment, and documented 12-month growth thesis for each account.
Build and progress the upsell pipeline; protect renewals; manage pricing and contracting; and forecast accurately.
Bridge the sales-to-delivery handoff for new customer launches by aligning objectives, stakeholders, ownership, and success measures early.
Demonstrate customer adoption and business outcomes through QBRs and health scores to justify expanded spending and build customer references.
Coordinate sales, delivery, product, support, finance, and partners; escalate unresolved barriers; and relay customer and industry input to Product Development.
Support trade shows and sales and marketing initiatives that expand FAST in the market.
Segment and prioritize accounts based on customer value, expansion potential, executive access, product fit, and strategic importance.
Document each account’s product footprint, underused capabilities, adjacent lines of business, upcoming initiatives, and quantifiable outcomes.
Create 12-month growth plans with target opportunities, owners, milestones, decision makers, and partner involvement.
Execute renewals, module adoption, policy-volume growth, new license revenue, AI capabilities (Max and embedded AI Agents), services, and migrations.
Review pipeline quality, slippage, engagement, and value proof points monthly.
Define needed decisions or support, align accountable owners in Product, Delivery, and leadership, and escalate barriers.
Achieve customer value, revenue, and execution measures, including adoption growth, module utilization, health scores, reference ability, quota attainment, expansion revenue, renewal preservation, account-plan currency, forecast hygiene, and barrier resolution.