Account Manager

Westlake•Boston, MA
•Remote

About The Position

Develops and maintains domestic Chlor-Alkali accounts in North America. The role works under the direction of the Manager-Commercial, Chlor-Alkali while operating independently on a day-to-day basis. It manages assigned accounts and territories or market segments to support sales growth and profit objectives, develops customer relationships from purchasing contacts through factory production personnel, and works with Sales and Marketing Management on new sales opportunities. The position also contributes to departmental process improvements, solves problems, supports internal work groups and projects, and forecasts customer sales volumes using software. The work is performed from a home office remote from the corporate office, with travel up to 50% by car and air. Some work may take place in operating units and require personal protective equipment.

Requirements

  • Bachelor’s degree in business, a technical discipline, or a relevant equivalent.
  • At least 2 years of chemicals or related sales experience.
  • Knowledge of the Chlor-Alkali or chemicals industry and the ability to understand market factors, including competitors, pricing, supply, and demand.
  • Ability to travel primarily by car and maintain a clean driving record; air travel is also required as needed.
  • Basic knowledge of sales strategies and face-to-face selling skills.
  • Ability to communicate effectively and independently, orally and in writing, with appropriate audiences and in a timely manner; ability to communicate with and present to customers and management.
  • Proficiency with technology and software such as Excel, PowerPoint, Word, Vistex, Salesforce.com, SAP, and other software tools.
  • Ability to manage a home office remote from the corporate office, with appropriate setup, technical tools, and minimal in-house distractions.
  • Ability to meet the physical demands described, including regularly lifting or moving up to 10 pounds.

Nice To Haves

  • Chlor-Alkali sales experience is preferred.
  • Experience with specialized products or markets.

Responsibilities

  • Provide account management to assigned accounts.
  • Maintain and develop assigned customer accounts in the assigned territory or market segment, managing accounts receivable and expenses to achieve sales growth and/or profit objectives.
  • Develop and maintain relationships with key purchasing contacts and factory-level production personnel.
  • Develop strategies with Sales and Marketing Management for new sales opportunities.
  • Contribute to departmental process improvements and efficiency.
  • Analyze and solve problems in assigned areas, independently or with input from others.
  • Execute assignments with limited supervision.
  • Work effectively with internal work groups to achieve sales objectives.
  • Participate in large and interdepartmental projects.
  • Use software to forecast customer sales volumes annually and on a rolling 30-, 60-, and 90-day basis.
  • Comply with Company policies, procedures, and guidelines.
  • Support continuous improvement and operational excellence by reviewing areas of responsibility for improvement opportunities, initiating projects or communicating ideas to management, and participating on project teams.
  • Perform additional responsibilities or tasks as assigned.
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