Account Manager - US-Market (VIE New York)

Greenly•Astoria, IL

12d•Hybrid

About The Position

Greenly is seeking an Account Manager to grow its customer base in the US through a VIE (Volontariat International en Entreprise) assignment based in New York. The role focuses on building relationships with US customers and prospects, engaging key business executives and stakeholders, developing sales reports, responding to client questions, and identifying new business opportunities. The role begins in the Paris office for 4 to 8 months, where the employee will learn Greenly’s offer, tools, and teams while beginning to work with US accounts. During this period, the employee will work shifted hours 2–3 evenings per week, finishing 2–3 hours later to overlap with US time zones. The employee then moves to New York for a 12- or 18-month VIE mission, with 18 months preferred. The ideal Paris start date is January 2027, with relocation to New York by September 2027 at the latest.

Requirements

2–5 years of experience in account management or sales.
Solid knowledge of sustainability frameworks and regulations.
Customer-focused, with the ability to help clients and nurture relationships.
Sales mindset and analytical skills to use data in decision-making.
Clear understanding of Greenly’s offer and values.
Native-equivalent English and fluency in French.
Strong interpersonal and cross-team collaboration skills.
Comfort working in a fast-paced environment focused on global scaling.
Willingness to work shifted hours 2–3 evenings per week during the Paris period.
Eligible for the VIE program: EU/EEA citizen aged 18–28.

Nice To Haves

Experience working with enterprise accounts.
An 18-month VIE mission is preferred.

Responsibilities

Build and develop customer relationships based on trust and respect to increase retention and reduce logo churn.
Identify upsell and cross-sell opportunities to increase net revenue retention (NRR).
Liaise between customers and internal teams.
Maintain accurate inventory records and account notes.
Manage and resolve complex customer situations.
Build and improve dashboards and workflows to simplify team performance by automating repetitive tasks.
Design and implement efficient management reporting, including retention-metric analysis and suggestions for improvement.
Develop relationships with US customers and prospects, including key business executives and stakeholders.
Answer client questions and identify new business opportunities.

Benefits

VIE monthly allowance for New York, currently around €5,000 per month in accordance with Business France rates.
International health insurance coverage through Business France.
International mobility support, including travel and visa arrangements under the VIE program.
2.5 days of paid leave per month during the VIE mission.
Flexible remote work options, subject to VIE rules and internal missions.
For the Paris period, an annual package of €65,000–€69,000 (fixed plus variable).
Private medical insurance with Alan, including mental health support, 100% covered.
50% Navigo reimbursement for public transport.
Sustainable lunch vouchers via Ekip.
Partial coverage of a Gymlib subscription.
Offices in Central Manhattan and in the heart of Paris.
Top-notch tools and a culture of autonomy, transparency, and collaboration.