Account Manager

Azelis•Chicago, IL

13d•Remote

About The Position

The Account Manager contacts and calls on existing and potential customers in an assigned geographical territory to sell and service the company’s products and services. The role focuses on efficient territory management, profitable sales, responsive customer service, developing product expertise, and building lasting relationships with customer and company personnel. The Account Manager also works with the Vice President of Sales and supplier personnel to develop sales goals and strategies, and manages related reporting, pricing, and administrative responsibilities.

Requirements

Bachelor’s degree from an accredited four-year college or university; chemistry is preferred.
At least 5 years of field sales experience.
Demonstrated ability to work as a team member.
High moral and business ethics orientation.

Nice To Haves

Lubricant and metalworking industry experience.
A bachelor’s degree in chemistry.

Responsibilities

Manage time effectively so potential customers and buying accounts are contacted efficiently.
Identify and pursue profitable sales opportunities to improve sales efficiency.
Prioritize and sell products that support company profitability objectives, and disengage from sales or services that do not fit the company’s focus or objectives.
Respond to customer needs and follow up effectively.
Develop and maintain product knowledge by studying product data sheets.
Build expertise to solve customer problems and increase value to customers.
Establish relationships with personnel at key accounts and maintain continuity in those relationships.
Provide written sales-call reports covering significant information, including new or lost business, pricing changes, usage rates, and competitors’ strategies.
Work with the Vice President of Sales to develop goals and short-term sales targets for customers, and develop and implement profitable sales strategies.
Identify and provide suppliers with focus target accounts when applicable.
Schedule and conduct joint sales calls with supplier personnel at key customers to introduce new products and discuss existing products to increase sales.
Monitor sales leads from associates, trade publications, newspapers, verbal referrals, and other sources.
Recommend account pricing levels when requested; maintain logs for all non-standard pricing; handle price-increase notifications; and submit non-standard pricing proposals for management approval.
Manage administrative duties in accordance with company practices, policies, and procedures.
Support company goals to improve customer satisfaction, reduce rework, and improve profitability.
Establish and maintain effective working relationships with company associates.