Account Manager

Gerresheimer•Vineland, NJ

12d

About The Position

The Account Manager maintains and expands relationships with key customers, achieves sales quotas and assigned account objectives, and wins new business within existing and prospective accounts. The role represents the full range of Gerresheimer PPG products and services to assigned customers, leads customer account planning, and ensures customer needs and expectations are met. The Account Manager establishes professional customer relationships, coordinates internal support and account teams, develops forecasts and strategic account plans, and identifies opportunities for profitable growth. The role negotiates multi-year supply agreements, manages account strategy and governance, builds executive-level relationships, and reports sales activity, pipeline status, and forecasts to sales management. The position also requires ongoing knowledge of Gerresheimer Glass products, technology, and industry trends, and decisions aligned with the company’s vision and core values.

Requirements

Bachelor’s degree or equivalent required.
Minimum 5 years of B2B sales or account management experience.
Demonstrated record of account management success.
Proven ability to establish high-dollar-value transactions and manage the relationship process from business development and value proposition through closing and account maintenance.
Excellent planning, time management, communication, decision-making, presentation, and organizational skills.
Strong written and verbal communication, business writing, presentation, and interpersonal skills.
Strong ability to influence and proven negotiation skills.
Approximately 50%–70% travel.
Successful completion of a background screening process, including an online assessment survey, employment verifications, criminal search, and Social Security verification.

Nice To Haves

MBA preferred.
Engineering and/or Operations experience.
Lean or Six Sigma experience.
Experience working in the healthcare industry.

Responsibilities

Establish productive, professional relationships with key customer personnel.
Coordinate company support, service, management, and internal account team resources to meet account objectives and customer expectations.
Meet assigned targets for profitable sales volume, sales quotas, profitability, and strategic objectives in assigned accounts.
Lead joint strategic account planning for defined strategic accounts, including mutual performance objectives, financial targets, and milestones for short- and long-term periods.
Understand customer environments and strategic priorities and develop value propositions that drive profitable growth.
Negotiate multi-year supply agreements covering pricing adjustments, payment terms, legal limits, liabilities, and warranties.
Develop timely and accurate volume and revenue forecasts and revise them throughout the year.
Identify business opportunities through account management, target-account prospecting, and profiling; maintain a pipeline to exceed new-business targets.
Lead strategy alignment, governance frequency, and organization.
Prospect regularly within the account base and territory to identify sales opportunities and build a long-term pipeline.
Schedule regular face-to-face customer interactions and report monthly activity metrics reflecting pipeline, forecasts, and account status.
Oversee implementation, key relationships, business planning, and customer satisfaction.
Establish executive credibility and relationships and build support throughout customer organizations, particularly at the executive level.
Provide sales management with timely reporting, including monthly, quarterly, and annual forecasts, pipeline status, and prospecting results.
Maintain ongoing knowledge of Gerresheimer Glass products, technology, and industry trends.
Make decisions aligned with Gerresheimer’s vision and core values, exercise appropriate risk-taking and sound judgment, and prioritize time and resources.
Complete strategic customer account plans to company standards and achieve strategic customer objectives defined by company management.
Maintain customer satisfaction ratings that meet company standards.
Complete required training and development objectives within the assigned time frame.