Account Manager - Consumer

Galderma • Miami, FL

4d • Hybrid

About The Position

The Account Manager drives revenue for Galderma’s Consumer Care business unit by promoting its consumer skincare portfolio, including Cetaphil, and related services to health care providers (HCPs) and key office staff. The role aims to increase product demand within an assigned territory through targeted, field-based activities conducted in accordance with company and regulatory standards.

The Account Manager develops relationships with providers and their staff, manages territory resources and performance measures, and uses sales tools and reporting systems to guide activity. The position is based in Raleigh, North Carolina, and may require overnight travel as needed. Some meetings may take place during evenings or weekends. The role offers a base salary hiring range of $85,000–$105,000, eligibility to participate in a commission plan, and a comprehensive benefits program. Work authorization sponsorship is not offered; external applicants must be eligible to work in the United States.

Requirements

• Bachelor’s degree from a four-year college or university.
• Demonstrated strong track record of consistent documented success, such as sales performance.
• Valid driver’s license with a clean driving record.
• Ability to travel overnight as needed.
• Strong business acumen, including excellent verbal and written communication, interpersonal, and persuasive skills.
• Ability to build strong relationships, service the total office, and add value with every interaction.
• Proficiency with MS Office in a Windows environment and virtual interaction technology; familiarity with CRM software.
• Eligibility to work in the United States; the role does not offer work-authorization sponsorship.

Nice To Haves

• Two years of outside business-to-business sales experience is preferred.

Responsibilities

• Plan, organize, and execute field-based product promotion activities in line with applicable company and regulatory standards to increase patient demand for the consumer skincare portfolio through targeted HCP-office strategies.
• Conduct face-to-face sales calls with healthcare professionals, distribute product samples, and attend company or company-sponsored meetings.
• Meet or exceed goals and objectives for the designated product portfolio and other KPIs, including HCP satisfaction surveys, coupon redemption, and POS measures, within the assigned territory.
• Use sales tools, resources, and supporting analysis to identify trends and develop and execute action plans.
• Record sales call notes, track samples, and document other territory-management activities through the company data reporting system; complete other administrative duties as assigned.
• Manage appropriate use of resources, including budget, samples, and peer-to-peer programs, to engage healthcare professionals and create impact.
• Develop relationships with providers and their staff within the assigned geography.
• Attend medical meetings and conferences as needed based on organizational and regional needs.

Benefits

• Competitive commission plan.
• Competitive and comprehensive benefits program, subject to eligibility and applicable plan terms.
• Medical, dental, and vision coverage.
• 401(k) plan with employer match.
• Paid time off, described as a generous policy in the posting.
• Hybrid work schedules.
• Annual incentive opportunities.
• Opportunities for growth, development, and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level