Account Manager - Consumer

Galderma•Miami, FL

4d•Hybrid

About The Position

The Account Manager drives revenue for Galderma’s Consumer Care business unit by promoting its consumer skincare portfolio, including Cetaphil, to healthcare providers and other key office staff. The role builds product demand within an assigned territory through field-based promotion, provider relationships, sales calls, and territory-specific action plans. The Account Manager is accountable for portfolio goals and other key performance indicators, manages sales resources, and records territory activities in the company’s reporting system. The position is based in Miami, Florida, and requires overnight travel as needed.

Requirements

Bachelor’s degree from a four-year college or university.
Demonstrated strong track record of consistent, documented success, such as sales performance.
Valid driver’s license and clean driving record.
Ability to travel overnight as needed.
Strong business acumen, including excellent verbal and written communication, interpersonal, and persuasive skills.
Ability to build strong relationships, serve the total office, and add value with every interaction.
Proficiency with MS Office in a Windows environment, virtual interaction technology, and familiarity with CRM software.

Nice To Haves

Two years of outside business-to-business sales experience.
Bilingual English and Spanish.

Responsibilities

Plan, organize, and execute field-based product promotion activities in accordance with applicable company and regulatory standards to increase patient demand for the consumer skincare portfolio.
Conduct face-to-face sales calls with healthcare providers, distribute product samples, and attend company or company-sponsored meetings.
Meet or exceed product portfolio goals and other key performance indicators, including healthcare provider satisfaction surveys, coupon redemption, and point-of-sale measures.
Use sales tools, resources, and supporting analysis to identify trends and develop and execute action plans.
Record sales call notes, sample tracking, and other territory management activities through the company data reporting system; perform other administrative duties as assigned.
Manage the appropriate use of resources, including budget, samples, and peer-to-peer programs, to engage healthcare professionals and create impact.
Develop relationships with providers and their staff within the assigned geography.
Attend medical meetings and conferences as needed based on organizational and regional needs.