Account Manager - Consumer

Galderma•Miami, FL
•$85,000 - $105,000•Hybrid

About The Position

The Account Manager plays a critical role in driving revenue for Galderma’s Consumer Care business unit. The role promotes Galderma’s consumer skincare portfolio, including Cetaphil, and related services to healthcare providers (HCPs) and key office staff to increase product demand within an assigned territory. The position is based in Raleigh, North Carolina, and involves field-based sales activity, provider relationship development, territory management, and achievement of sales and other performance objectives. Travel, including overnight travel as needed, is required; some meetings may take place in the evening or on weekends. The role requires a bachelor’s degree and a valid driver’s license with a clean driving record. Two years of outside business-to-business sales experience is preferred. The successful candidate will demonstrate a record of sales success, strong business acumen and communication skills, relationship-building ability, and proficiency with Microsoft Office, virtual interaction technology, and CRM software. The hiring salary range is $85,000–$105,000, with an opportunity to participate in a competitive commission plan. Galderma offers comprehensive benefits, including health, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and hybrid work schedules, subject to eligibility and applicable plan terms. This role does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Demonstrated track record of consistent, documented success, such as sales performance.
  • Valid driver’s license with a clean driving record.
  • Ability to travel overnight as needed.
  • Strong business acumen and excellent verbal and written communication, interpersonal, and persuasive skills.
  • Ability to build strong relationships, serve the total office, and add value with every interaction.
  • Proficiency with Microsoft Office in a Windows environment and virtual interaction technology; familiarity with CRM software.
  • Eligible to work in the United States; the role does not offer work authorization sponsorship.

Nice To Haves

  • Two years of outside business-to-business sales experience.

Responsibilities

  • Plan, organize, and execute field-based product promotion in accordance with applicable company and regulatory standards to increase demand for the consumer skincare portfolio through targeted HCP-office strategies.
  • Conduct face-to-face sales calls with healthcare professionals, distribute product samples, and attend company or company-sponsored meetings.
  • Meet or exceed goals for the designated product portfolio and other key performance indicators, including HCP satisfaction surveys, coupon redemption, and POS measures.
  • Use sales tools, resources, and analysis to identify trends and execute action plans.
  • Record sales call notes, track samples, and document other territory management activities in the company data reporting system; perform other assigned administrative duties.
  • Manage the appropriate use of resources, including budget, samples, and peer-to-peer programs, to engage healthcare professionals and create impact.
  • Develop relationships with providers and their staff within the assigned geography.
  • Attend medical meetings and conferences as needed based on organizational and regional needs.
  • Perform other duties as assigned.

Benefits

  • Competitive commission plan and annual incentive opportunities.
  • Health insurance, including medical, dental, and vision coverage.
  • 401(k) plan with employer match.
  • Paid time off and a generous paid time off policy.
  • Hybrid work schedules.
  • Opportunities for growth, development, and collaboration.
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