Account Manager - West Coast

The Account Manager role at Pixability involves securing long-term business relationships with new and existing key customers in the fast-growing social advertising industry. Working closely with the Sales team, the Account Manager maximizes the value of Pixability's products to create actionable insights for clients and often presents to them. They also collaborate with the Ad Operations team to manage client onboarding, monitor campaign performance, and identify opportunities to expand Pixability's level of service. The Account Management team plays a crucial role in supporting clients' business and growth by delivering strong results and providing exceptional client services.

• Securing long-term business relationships with new and existing key customers
• Maximizing the value of Pixability's products to create actionable insights for clients
• Presenting to clients in partnership with Sales
• Managing the client on-boarding process and developing a strong understanding of Pixability's products
• Monitoring campaign performance and communicating opportunities to expand Pixability's level of service for each client
• Playing a crucial role in supporting clients' business and growth by driving strong results and providing the best client services experience
• Contributing to ensuring customer success and exceeding customer expectations for each campaign
• Providing ongoing continuous support to customers
• Inspiring, educating, and supporting advertisers
• Rewarding oneself with fun along the way

• Securing long-term business relationships with new and existing key customers
• Maximizing the value of Pixability's products to create actionable insights for clients
• Presenting to clients
• Managing the client on-boarding process
• Developing a strong understanding of Pixability's products
• Explaining Pixability's solutions to internal and external stakeholders
• Monitoring campaign performance
• Communicating opportunities to expand Pixability's level of service for each client
• Driving strong results and providing the best client services experience in the industry
• Providing ongoing continuous support to customers

• Competitive salary: 65-75K base + bonus + equity
• Opportunity to work with Tier 1 brands
• Support for west coast business & APAC
• Ongoing continuous support for customers
• Collaboration with internal teams & external clients
• Passion for social advertising industry
• Ability to communicate complex data reports to customers
• Fun and outgoing work environment
• Superior customer support skills
• Opportunity for off-hour needs and client support