Account Manager - West Coast
Pixability
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Posted:
August 9, 2023
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Remote
About the position
The Account Manager role at Pixability involves securing long-term business relationships with new and existing key customers in the social advertising industry. Working closely with the Sales team, the Account Manager maximizes the value of Pixability's products to create actionable insights for clients and presents to them when necessary. They also collaborate with the Ad Operations team to manage client onboarding, monitor campaign performance, and identify opportunities for expanding Pixability's level of service. The Account Management team plays a crucial role in supporting clients' business and growth by delivering strong results and providing exceptional client services.
Responsibilities
- Securing long-term business relationships with new and existing key customers
- Maximizing the value of Pixability's products to create actionable insights for clients
- Presenting to clients in partnership with Sales
- Managing the client on-boarding process
- Developing a strong understanding of Pixability's products and explaining solutions to internal and external stakeholders
- Monitoring campaign performance and communicating opportunities to expand Pixability's level of service for each client
- Playing a crucial role in supporting clients' business and growth
- Driving strong results and providing the best client services experience in the industry
- Contributing to ensuring customer success and exceeding customer expectations
- Using intelligence, passion, and creativity to inspire, educate, and support advertisers
- Providing ongoing continuous support to customers
Requirements
- Securing long-term business relationships with new and existing key customers
- Maximizing the value of Pixability's products to create actionable insights for clients
- Presenting to clients and communicating opportunities to expand Pixability's level of service
- Managing the client on-boarding process and developing a strong understanding of Pixability's products
- Monitoring campaign performance
- Providing the best client services experience in the industry
- Contributing to ensuring customer success and exceeding customer expectations
- Being smart, self-motivated, ambitious, and consistently striving to affect the outcome of the business
- Using intelligence, passion, and creativity to inspire, educate, and support advertisers
- Providing ongoing continuous support to customers
Benefits
- Innovation, collaboration, and curiosity valued
- Diverse and inclusive culture
- Open communication and transparency
- Happy hours, team outings, and flexible paid time off
- Award-winning company culture
- Opportunity to work with dynamic companies
- Partnership with Sales to maximize value of products
- Ability to present to clients
- Strong understanding of products and ability to explain solutions
- Monitoring campaign performance and identifying opportunities for growth
- Highly motivated team
- Supportive and rewarding work environment
- Ongoing continuous support for customers
- Collaboration with internal teams and external clients
- Passion for social advertising industry
- Ability to communicate complex data reports effectively
- Fun and outgoing work environment
- Competitive salary with bonus and equity opportunities
- Equal Employment Opportunity commitment