Account Manager - Tulsa, OK

The Account Manager Associate at Tenstreet is responsible for understanding the complexity and value of Tenstreet's software and providing support, guidance, and training for clients' specific needs. They serve as an expert on all operational aspects of Tenstreet programs and software solutions, handle new product implementation and training for assigned clients, and provide top-level application support. The Account Manager Associate also acts as the main interface with clients, working closely with other Tenstreet teams to implement strategic projects and focusing on client relationship and retention.

Serving as an expert on all operational aspects of all Tenstreet programs and software solutions.

Handling all phases of new product implementation and training for assigned clients.

Providing top level application support: Responding to & resolving client requests and questions via phone and email while delivering a high level of customer satisfaction.

Being the main interface with the client and working closely with other Tenstreet teams to implement strategic projects.

Focusing on client relationship and retention to ensure that each client is as successful as possible in using our product.

Working with Advisory team members to

• Expertise in operational aspects of Tenstreet programs and software solutions
• Ability to handle new product implementation and training for clients
• Excellent application support skills, including responding to and resolving client requests and questions
• Strong client relationship management and retention skills
• Collaboration with other Tenstreet teams to implement strategic projects
• Ability to identify additional products and services that would add value for clients
• Highly motivated and self-starter
• Strong problem-solving skills
• Passion for learning and quick adaptation
• Tenacious focus on client success and satisfaction
• Effective communication and issue resolution with clients

• A great compensation plan
• A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others
• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid time off (PTO)