Account Manager, New York
DoubleVerify
·
Posted:
July 31, 2023
·
Onsite
About the position
The Account Manager is responsible for servicing customer accounts and relationships, overseeing all aspects of campaigns, and collaborating with various teams to deliver customer service and solutions. They play a crucial role in recommending and implementing strategies for client product needs, educating customers about the DoubleVerify product suite, and driving ongoing client success. The Account Manager also focuses on customer retention, identifying potential churn risks, and providing regular updates to clients and internal stakeholders. The ideal candidate has experience in sales or account management in the online advertising industry and possesses strong skills in Microsoft Excel and PowerPoint.
Responsibilities
- Oversee all aspects of customer accounts and relationships
- Manage campaigns from kick-off to billing
- Collaborate with Sales, Implementation, Product Management, Engineering, and Finance teams
- Recommend and implement strategies for client product needs
- Educate customers about DoubleVerify product suite
- Establish contact reports and conduct strategic conversations with clients
- Execute and maintain Strategic Account Plan for top tier advertisers
- Stay updated on industry and client news for top tier clients
- Identify common questions, trends, and challenges and develop action plans
- Identify potential churn risks and escalate to appropriate salesperson and manager
- Perform monthly audit of book of business and present to manager
- Clean-up AM dashboard on a weekly basis
- Upload client-related documents in Salesforce
- Complete internal tracker and status documents within designated timeframes
- Provide regular updates to clients, partners, and internal stakeholders
- 4+ years of overall work experience
- 1-2 years of experience in Sales or Account Management in the online advertising industry
- Bachelor's Degree from an accredited institution
- Exceptional command of Microsoft Excel and PowerPoint
- Direct experience working at an advertising agency, publisher, or similar industry.
Requirements
- 4+ years overall work experience
- 1-2 years of experience in Sales or Account Management with a deep understanding of the online advertising industry
- Bachelor's Degree from an accredited institution
- Exceptional command of Microsoft Excel and PowerPoint
- Direct experience working at one or more of the following: advertising agency, publisher
Benefits
- Competitive salary based on qualifications and experience
- Bonus/commission potential
- Equity opportunities
- Benefits package
- Opportunity to work with Fortune 500 companies
- Collaborative work environment
- Opportunity for professional growth and development
- Opportunity to work with cutting-edge technology in the advertising industry
- Flexible work schedule
- Supportive and inclusive company culture
- Opportunity to make a significant impact in the industry
- Opportunity to work with a leading software platform in digital media measurement and analytics
Remote
·
Full-time
·
Data & Analytics
·
Manager
·
101-250
Employees
This is some text inside of a div block.
Onsite
·
Full-time
·
Sales
·
Entry Level
·
101-250
Employees
This is some text inside of a div block.
Onsite
·
Full-time
·
Dev & Engineering
·
Manager
·
101-250
Employees
This is some text inside of a div block.
Onsite
·
Full-time
·
Sales
·
Manager
·
101-250
Employees
This is some text inside of a div block.
Onsite
·
Full-time
·
Marketing
·
Mid Level
·
101-250
Employees
This is some text inside of a div block.
Remote
·
Full-time
·
Data & Analytics
·
Mid Level
·
101-250
Employees
This is some text inside of a div block.
Similar Jobs
Hybrid
·
Full-time
·
Sales
·
Mid Level
·
101-250
Employees
This is some text inside of a div block.
Onsite
·
Full-time
·
Sales
·
Mid Level
·
101-250
Employees
This is some text inside of a div block.
Onsite
·
Full-time
·
Sales
·
Entry Level
·
101-250
Employees
This is some text inside of a div block.
Hybrid
·
Full-time
·
Sales
·
Entry Level
·
101-250
Employees
This is some text inside of a div block.
Remote
·
Full-time
·
Sales
·
Director
·
101-250
Employees
This is some text inside of a div block.
Hybrid
·
Full-time
·
Sales
·
Director
·
101-250
Employees
This is some text inside of a div block.
DoubleVerify
DoubleVerify is a software platform for digital media measurement, data, and analytics.
Company Overview
DoubleVerify is a software platform for digital media measurement, data, and analytics.
Benefits
- Requires 3 to 5 years experience in managing or selling digital solutions in advertising technology, data or other solutions related to online advertising in Latin America
- Demonstrated ability to think strategically to identify a brand’s key business objectives and challenges, and translate and build into compelling value propositions
- Team player with a partnership mentality
- Good contacts at media agencies, and a strong knowledge of accounts, planning teams and planning cycles
- Solid troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-departmentally
- Skilled at communicating effectively throughout the organization
- Able to handle multiple priorities in a fast-paced environment
- Ability to craft a strong presentation, tailor the sales narrative and excellent communications skills
- Highly organized and detail-oriented
- Rigorous attention to detail, drive for excellence, and a positive can-do approach
- Fluent in Spanish & English, Portuguese a plus
- Bachelor's or Master’s degree or equivalent experience
Less details