Account Manager I
About The Position
The Account Manager I is a developmental role involving job shadowing and working under the supervision of an experienced account manager. The position provides exposure to technical water-treatment problem-solving and the fundamentals of customer selling. The associate is assigned tasks on accounts in an existing territory, with direction from a manager, and communicates with customers, ChemTreat Account Managers, and other company representatives. With guidance, the Account Manager I helps develop and implement sales strategies, build customer relationships, support territory growth and retention, and identify customer needs. The role also develops skills in proposals, communicating ChemTreat’s value proposition, troubleshooting process issues, and auditing key unit operations. Travel depends on the size of the assigned territory. The work includes customer-site settings, where personal protective equipment may be required and hazardous chemicals are routinely used.
Requirements
- Bachelor of Science; an engineering or technical degree is preferred.
- 0–2 years of experience interacting with customers at all levels of an organization.
- Organizational skills and self-management.
- Self-motivation and a strategic mindset.
- A balance of self-confidence and humility.
- Ability to work as a team player and partner well with others.
- Ability to identify issues and develop practical solutions.
- Excellent verbal and written communication skills, including emails, comprehensive service reports, and proposals.
- Fluency in Microsoft Office, including Word, Excel, and PowerPoint.
- Travel as required by the size of the assigned territory.
- Ability to meet the physical demands described in the posting, including lifting, carrying, pushing, or pulling up to 60 pounds and sometimes maneuvering drums weighing 250–800 pounds; driving; and occasionally working at elevations.
Nice To Haves
- Water-treatment experience.
- Industry knowledge of water treatment, including familiarity with various applications.
- Engineering or technical degree.
Responsibilities
- With guidance, create, improve, and implement sales strategies to strengthen ChemTreat’s position and increase share in the assigned geography.
- Help identify key decision-makers in existing accounts, research prospects, and partner with senior staff on cold calls and follow-up.
- Learn and begin using strategic questioning to identify customer needs and underlying issues.
- Work with senior staff to increase sales and profit margin within the territory.
- Engage technical staff and management, with assistance, to develop customer retention and growth strategies.
- Establish professional relationships with key personnel in customer accounts.
- Learn to create effective proposals for current and prospective customers.
- Learn and communicate ChemTreat’s value proposition to customers.
- Over time, begin troubleshooting technical and site-specific process issues.
- Begin auditing key unit operations effectively.
- Participate in customer and prospect entertainment in accordance with ChemTreat’s entertainment policy.
- Perform other duties as assigned.
Benefits
- Paid time off.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
