Account Manager I

ZoomInfo Technologies LLC•Bethesda, MD

2h•$70,000 - $78,000•Hybrid

About The Position

ZoomInfo is seeking an SMB Account Manager to upsell and retain a portfolio of customer accounts at companies with fewer than 100 employees. The role manages approximately 250 existing accounts, develops growth opportunities through referrals and existing relationships, and delivers online product demonstrations. The Account Manager collaborates with a team to close deals over the phone, maintains forecasts and pipelines in Salesforce, and prepares thoroughly for client meetings. This is a hybrid position, with the option to work from home on Mondays and Fridays. The US base salary range is $70,000–$78,000, plus variable compensation and benefits. Actual compensation depends on factors including work location, qualifications, skills, experience, and training.

Requirements

At least 2 years of successful Account Management experience with consistent quota attainment.
Ability to deliver a compelling message that resonates across all levels.
Experience in transactional and solution selling, with confidence throughout the sales cycle.
Outstanding interpersonal and verbal communication skills and strong organizational abilities.
High energy and a can-do attitude, with the ability to balance multiple tasks.
Ability to qualify opportunities quickly and build relationships.
Independence and motivation to thrive in a dynamic work environment.
Working knowledge of a CRM or Salesforce.com.

Nice To Haves

Experience with ZoomInfo products or similar solutions.

Responsibilities

Manage a book of approximately 250 existing customer accounts, focusing on retention and growth.
Use referrals and existing relationships to identify new business opportunities within current clients.
Deliver engaging online product demonstrations to potential clients.
Create accurate forecasts and pipelines in Salesforce.
Collaborate with the team to propel and close deals over the phone.
Identify relevant contacts within existing clients by understanding key vertical markets and how peers achieve quick ROI.
Prepare for client meetings by researching clients and being knowledgeable, professional, and considerate.

Benefits

Comprehensive medical, dental, and vision coverage.
Eligibility for future equity awards.
401(k) matching: 50% of the first 7% of the employee's contribution.
12 weeks of parental leave for primary caregivers and 4 weeks for secondary caregivers.
Family-forming benefits up to $20,000.
Discounts on a Care.com membership.
Virgin Pulse Wellness Program.
Optional pet insurance and legal service support.
Employee Resource Groups to foster a diverse, inclusive workplace.
Top-notch tech stack and a market-leading product offering.