Account Manager I
About The Position
The Account Manager I is a developmental role involving job shadowing and working alongside and under the supervision of an experienced account manager. The position exposes the associate to technical water-treatment problem-solving and the fundamentals of customer selling. The associate is assigned specific tasks on accounts within an existing territory to support retention, following the manager’s direction, and communicates with customers, ChemTreat Account Managers, and other company representatives. With guidance and support, the Account Manager I helps develop sales strategies, build customer relationships, grow and retain accounts, and engage technical staff and management. The role also builds familiarity with proposals, ChemTreat’s value proposition, troubleshooting, and auditing customer operations. Travel depends on the size of the assigned territory. The work may involve long hours and varied schedules, customer sites, personal protective equipment, hazardous chemicals, heat, and elevated noise levels.
Requirements
- Bachelor of Science degree; an engineering or technical degree is preferred.
- 0–2 years of experience interacting with customers at all levels of an organization.
- Organizational and self-management skills.
- Self-motivation and a strategic mindset.
- A balance of self-confidence and humility.
- Ability to work as a team player and partner effectively with others.
- Ability to identify issues and develop practical solutions.
- Excellent verbal and written communication skills, including emails, comprehensive service reports, and proposals.
- Fluency in Microsoft Office, including Word, Excel, and PowerPoint.
- Industry knowledge specific to water treatment, including familiarity with various applications.
- Ability to travel as required by the size of the assigned territory.
- Ability to meet the stated physical demands, including lifting or moving materials and working at heights when required.
- Ability to wear required personal protective equipment and work in the described customer-site conditions.
Nice To Haves
- Engineering or technical degree.
- Experience in water treatment.
Responsibilities
- With guidance, create, improve, and implement sales strategies to strengthen ChemTreat’s position and increase share in the assigned geography.
- Help identify decision-makers in existing accounts; research prospects; partner with senior staff on cold calls and follow-ups; develop strategic questioning skills; and help identify customer needs and root issues.
- Work with a senior staff member to increase sales and profit margin within the territory.
- With assistance, engage technical staff and management to develop customer retention and growth strategies.
- Begin establishing professional relationships with key personnel in customer accounts.
- Learn to create effective proposals for current and prospective customers.
- Learn and communicate ChemTreat’s value proposition to customers.
- Over time, begin troubleshooting technical and site-specific process issues.
- Begin effectively auditing key unit operations.
- Participate in customer and prospect entertainment in accordance with ChemTreat’s entertainment policy.
- Perform other duties as assigned.
Benefits
- Paid time off.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
