Account Manager

The job overview for this position is that the company is seeking an account manager with experience in selling software and services, preferably in the Business Intelligence, Data Warehousing, or Analytics space. The role involves managing and growing a territory of commercial customer accounts, focusing on account growth and retention. The ideal candidate should have a value-based sales approach, the ability to work independently in a rapidly growing environment, and the skills to build trusted relationships with stakeholders. Additionally, the candidate should have a consultative approach to identifying strategic opportunities with customers and a track record of overachieving revenue growth goals.

• Develop and manage a territory of "Digital Native" commercial customer accounts
• Focus on account growth and retention
• Drive growth and expansion for designated customers
• Act as a consultative thought partner to customers, focusing on customer value and needs
• Partner with Customer Success Managers to optimize growth in assigned accounts
• Chart big picture opportunities and work towards account plans to achieve expansion targets
• Handle and close negotiations at scale with rapid pace (new business, renewals, expansions)
• Manage stakeholders in strategic sales, customer success, or account management
• Build trusted relationships with stakeholders in various functions and levels
• Define strategic opportunities with customers to achieve successful commercial outcomes
• Help customers solve problems with technology
• Navigate complex organizations and drive mutual account plans
• Overachieve revenue growth goals
• Learn and understand the product, analytics industry, and modern approaches to working with data
• Take ownership of responsibilities with strong accountability to delivering outcomes

• 1-3 years of relevant experience as an Account Manager or similar role
• Proven track record of expanding relationships in complex accounts
• Experience handling and closing negotiations at scale with rapid pace (new business, renewals, expansions)
• Experience in a customer-facing role managing stakeholders in strategic sales, customer success, or account management
• Excellent communication skills and ability to build trusted relationships with stakeholders in various functions and levels
• Consultative approach to defining strategic opportunities with customers to map, measure, and achieve successful commercial outcomes
• Passion for helping customers solve problems with technology
• Ability to navigate complex organizations and drive mutual account plans
• Track record of overachieving revenue growth goals
• Strong desire to learn and curiosity to understand how things work
• Entrepreneurial approach to owning responsibilities with strong accountability to delivering outcomes
• Advanced technical aptitude and ability to deeply understand our product, the analytics industry, and the value of modern approaches to working with data

• ThoughtSpot promotes a diverse and inclusive work environment
• The company values different perspectives and experiences
• ThoughtSpot encourages individuals to bring their authentic selves to work
• The company is committed to equality and equity
• ThoughtSpot creates space for underrepresented groups to thrive
• Women are encouraged to apply even if they don't meet 100% of the criteria
• ThoughtSpot offers AI-Powered Analytics for data-driven decision-making
• The company's analytics platform is simple enough for any business person to use
• ThoughtSpot can handle large and complex data sets
• Customers of ThoughtSpot include well-known companies such as T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society.