Unit Assistant Jobs

About The Position

Requirements

• Previous customer service or cashier experience desirable.
• Proficiency using Microsoft Office suite (Word and Excel)
• Internet explorer
• MS Word/Excel
• Regular access to personal vehicle
• Standing
• Walking
• Sitting
• Stooping/Bending
• Using hands to finger, handle or feel (computer operation)
• Reaching with hands and arms
• Push/Pull up to 90lbs up to 30 feet
• Lifting of up to 25 lbs.
• Talking and hearing: Clear speech and good hearing both face to face and on the phone; hears well in noisy social environments.
• Seeing : Clear vision at 20 inches or less with or without corrective lenses; vision sufficient to drive motor vehicles safely with or without corrective lenses
• Uses critical thinking skills to interpret information furnished in written, oral or schedule form.
• Makes sound decisions and sets goals based on available information and evaluates situations and requirements to plan and adjust work accordingly.
• Projects accurate future occurrences based on current or historic data.
• Must be able to work with supervision; able to make decisions about the severity of variable situations and evaluate the most appropriate response; able to make appropriate decisions related to customer requests.

Responsibilities

• Partner with the Restaurant General Manager to monitor and achieve performance goals.
• Ensure a consistently excellent guest experience by maintaining cleanliness, service quality, and food standards.
• Lead by example to uphold high standards of customer service and operational excellence.
• Recruit, train, and mentor team members for growth and development.
• Communicate business updates, promotions, and team objectives clearly and effectively.
• Promote a team-focused and family-oriented work culture.
• Attending staff, departmental, and required meetings.
• Following cash handling, safety, and security procedures.
• Adhering to KFC and City/State/United States safety regulations.
• Demonstrating knowledge of and compliance with RBD’s Human Resources policies and processes.