Treasury Analyst Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent experience.
• Two to three years of experience in Treasury Management or customer service, with a strong emphasis on Treasury Management products such as Jack Henry.
• Advanced computer skills, including proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint.
• Knowledge of related state and federal banking compliance regulations.
• Strong verbal and written communication skills and the ability to communicate at all levels of the organization.
• Fluency in English and Spanish, including speaking, understanding, reading, and writing both languages.
• Strong attention to detail and accuracy.
• Ability to multitask, with strong organization, time-management, and prioritization skills.
• Customer service skills to ensure satisfaction of internal and external customers.
• Ability to understand and comprehend instructions, procedures, and policies and ensure compliance with the Bank’s policies and procedures.
• Ability to work under pressure and independently, make decisions according to established guidelines, and complete tasks accurately and on time.
• Strong problem-solving and analytical skills, including identifying root causes and presenting recommendations with minimal to no supervision.
• Strong interpersonal skills and the ability to work with integrity and ethically while upholding organizational values.
• Strong presentation skills for audiences at all levels of the organization.
• Ability to drive change to improve customer experience and enhance the bank.

Responsibilities

• Respond to inquiries and provide technical assistance and customer service to internal and external clients regarding Treasury Management products and services; escalate issues in a timely manner for resolution.
• Review daily Treasury Management reports detailing transactions and activities and take necessary actions in accordance with policies.
• Assist with gathering product usage information for month-end and bi-weekly reporting.
• Participate in testing and evaluating new products and upgrades to existing products.
• Assist in creating and maintaining client user guides, instruction manuals, and department procedures in a timely manner.
• Coordinate and communicate system upgrades, enhancements, or changes to internal and external Treasury Management system users and internal front-line staff.
• Identify cross-sale opportunities.
• Serve as a backup for the Treasury Management Specialized Team Lead.
• Complete the assigned annual training program.
• Perform other functions and duties as assigned.