Training Specialist Jobs

About The Position

Requirements

• Active Top Secret security clearance with SCI eligibility.
• Must be comfortable and available for 25% travel.
• Experience developing and delivering training to intelligence personnel focused on using systems and tools to support analytic workflows.
• Experience using analytic tools and databases to support intelligence analysis and production.
• Excellent oral and written communication skills and outstanding customer service.
• Intermediate level experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.). Ability to perform data analysis and presentation using Excel statistical methods, charts, and pivot tables.
• Knowledge and experience in Human Language Technologies (HLT) such as Computer Assisted Translation (CAT) tools, Machine Translation (MT), Optical Character Recognition (OCR), Terminology Management (TMM), Automatic Speech Recognition (ASR, and other HLT tools and processes.
• Experience in a technical support position or training in a Windows-based IT environment (3 years of experience is preferred). Full-time internships may count for this experience.
• A formal education in an IT subject, training, or education-related field is desired.
• Experience with Intelligence Community (IC) operations, platforms, functions, and terminology (2 years of experience preferred).
• Experience supporting IT training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk/call center or similar work processes (1 year of experience preferred).

Nice To Haves

• Experience with Federal, State, or Local/Tribal Law Enforcement Agency operations (preferred).
• Experience with Intelligence Community Agencies and processes, including the Intelligence Cycle (preferred).

Responsibilities

• Acquire a deep understanding and mastery of analytical applications to proficiently instruct end users on system functionalities.
• Create comprehensive training materials tailored for various courses, ensuring the effective transfer of knowledge to participants.
• Offer frontline field support, encompassing ad hoc training, troubleshooting, and critical incident assistance.
• Liaison with developers to enhance tool capabilities.
• Collaborate with stakeholders to implement and enhance training programs, actively participating in refining offerings to meet evolving needs.

Benefits

• medical
• dental
• vision
• life insurance
• 401(k)
• a range of other voluntary benefits
• Paid Time Off (PTO)