Training Manager Jobs

About The Position

Requirements

• BS/BA degree in business or technical field AND 8+ years pharmaceutical sales experience required, including a significant portion of time as an internal pharmaceutical sales or Market Access roles such as managing National or Regional Pharmacy, Payer, or other Corporate Accounts, Field Reimbursement, Patient Access or Training.
• Significant experience managing vendors and negotiating contracts required
• Proven experience creating new training materials and organizing training curriculum for new Market Access Teams and roles.
• Expertise with capturing and sharing best practices, translating into Market Access training programs to develop a high performing Market Access field organization while impacting Market Access knowledge across field sales
• Exceptional communication skills including ability to take an independent stance when interfacing with cross functional stakeholders
• Demonstrated ability to translate and interpret data and metrics into value-add business insight
• Extensive knowledge of Life Sciences training programs landscape
• Proven success with implementing company-wide training methodologies / techniques and developing and delivering exceptional training programs
• Demonstrated and proven presentation and facilitation skills in variety of in-person and remote setting, including executive presence when leading meetings or training large audiences
• Anticipates business and industry issues; recommends relevant training, process, technical, and service improvements
• Demonstrates broad expertise or unique knowledge and serves as subject matter expert in the areas of pharmacy, account management, patient access, patient support services, organized customer and payer/PBM landscape
• Considered an expert within the company and may have external presence in area of expertise
• Applies in-depth expertise in discipline and broad knowledge of other closely related areas to improve efficiency of team
• Ability to work as part of and lead multiple teams
• Good leadership, mentoring skills and ability to influence through lateral leadership while working cross-functionally across the organization
• Excellent computer skills
• Excellent communications, problem-solving, analytical thinking skills
• Sees broader picture and longer-term impact on division/company
• Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
• Excellent project management, strong project leadership skills

Nice To Haves

• Master’s degree in business or technical field preferred AND 6+ years of similar experience
• CNS and/or psychiatry/anti-psychotic experience a plus.
• Sales management and/or people management experience a plus

Responsibilities

• Assists the Director of Market Access Training to design, develop, implement and monitor multiple training curriculums/programs and materials to include role specific workshops, learning modules, customer engagement model, POA/regional meeting materials, agendas, and technical training
• Assists Director of Market Access Training efforts with Market Access Marketing and other cross-functional groups to design, develop and implement comprehensive training materials to support the launch of new products, patient support services programs, patient access processes, account management, technical skill development, role competencies and Market Access tools
• Establish objectives and lead development and administration of engagement techniques and presentations, product and product applications based on customer scenarios
• Develops and executes training-related aspects for the national and regional sales or Market Access meetings
• Develops and leads the on-boarding of all new Market Access field personnel including coordination with first and second line leaders and internal departments (IT, HR, Operations, etc).
• Drives improvements for Market Access Field Training and Market Access Sales Training area based on understanding the needs of the business and industry trends
• Manages and oversees personnel assessments, strategic training initiatives, coaching and development of new hires and Market Access subject matter experts and mentors that may assist with facilitation on training and role specific topics
• Attends and may contribute to critical industry conferences to continuously test training programs ensuring they maintain clinical, market, and account management competitive relevance
• Proactively ensures training programs reflect the highest standards of conduct and compliance for the pharmaceutical industry and proactively anticipates business and industry issues
• Recommends to Sr. Leadership alternative methods of delivering training and new approaches, practices and processes to improve the efficiency and effectiveness of training (including distance-learning, e-learning, learning portals). This includes leading and facilitating the implementation of new training materials using the recommended new approaches
• Proactively manages outside vendors (lecturers, consultants, etc.) and internal technical or product specialists for training programs
• Other duties as assigned

Benefits

• retirement savings plan (with company match)
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage