Tour Guide Jobs

About The Position

Requirements

• Strong public speaking skills.
• Ability to communicate effectively to groups of up to 30 people.
• Strong customer service skills.
• Must have strong organizational skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Must be a motivated self-starter who needs minimal supervision.
• Must have strong interpersonal and communication skills.
• Ability to work with others in a team setting.
• Living Desert Docent training or equivalency.
• Two years prior experience in working with groups or experience with public speaking.

Nice To Haves

• Knowledge of the tourism industry is a plus.

Responsibilities

• Maintain thorough knowledge of The Living Desert’s exhibits, philosophy and future.
• Be familiar with The Living Desert’s emergency procedures.
• Arrive ½ hour early prior to the tour start time.
• Will be trained in driving shuttles and explorers as well as for walking tours.
• Give an entertaining and educational tours and make sure the tour concludes at the time that has been instructed by step on guide or sales manager.
• Report any special circumstances regarding the tour to the Group Sales Manager.
• Assist with familiarization tours for prospective clients or development when needed.
• Assist in other areas of the Sales Department as needed.
• Prepare the shuttle for the tour by performing a visual inspection, cleaning and drive Shuttle to designated area for start of tour.
• Able to deal courteously and effectively with the public always, and to represent the institution at the highest standard of professionalism.
• Able to establish and maintain effective and professional working relations with co-workers and other department personnel, and to do so in accordance with The Living Desert Employee Handbook.
• Other related responsibilities as necessary to accomplish department objectives.
• Contributes to desert conservation through reduction of waste, water and energy use, and inspiring guests and team members to take conservation actions.