Tire Technician Jobs

About The Position

Requirements

• Valid state-issued driver's license.
• Must be at least 18 years of age.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service while following safety protocols, compliance requirements, tire and battery industry guidelines, and service standards.
• Demonstrate knowledge of tire and battery products, equipment, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, phone and in-person selling techniques, digital tools, handheld technology, and other systems to support sales, service, safety, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and act as a brand advocate for the member experience in the Tire and Battery Center.
• Support training and development of team members and foster respectful, supportive, and team-oriented working relationships.
• Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy and applicable action plans.
• Complete assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
• Promote a culture of belonging, accountability, integrity, customer-first service, continuous improvement, and learning.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education program, including tuition, books, and fees for eligible full-time and part-time associates.