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Lead Service Representative (On-Site, Sr. Teller)

Universal 1 Credit Union•Miamisburg, OH
•Onsite

About The Position

Responsible for assisting all members effectively and professionally. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing, providing excellent member service and assisting with operation of the service center(s).

Requirements

  • High school diploma or equivalent
  • Required to acquire and/or maintain NMLS registration
  • 6 months of teller experience within a financial institution
  • 1 year of customer service experience
  • 2 years' experience in a financial institution
  • Excellent communication and public relations skills
  • Professional appearance, dress, and attitude
  • Ability to operate related computer applications and business equipment
  • Solid math and cash-handling abilities

Nice To Haves

  • May be required to have a current notary
  • Role model for other member service representatives
  • Ability to be prepared for management opportunities

Responsibilities

  • Upholding the U1 Values
  • Product and services support
  • Making appropriate referrals
  • Performing transactions
  • Handling balancing
  • Providing excellent member service
  • Assisting with operation of the service center(s)

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