Teller Jobs in San Diego, CA

About The Position

Requirements

• Must be at least 18 years of age.
• Must be able to pass a background check.
• Must be comfortable in a sales-driven environment.
• Must exercise attention to detail.

Nice To Haves

• Bilingual English/Spanish applicants are highly encouraged to apply.

Responsibilities

• Greet members, answer questions, and respond to inquiries in a friendly and professional manner.
• Process deposits, withdrawals, loan payments, check cashing, and transfers.
• Educate members about credit union products, services, and digital banking tools.
• Process financial transactions accurately and maintain a balanced cash drawer.
• Verify cash amounts, endorsements, identification, and account information.
• Detect, prevent, and report suspicious or fraudulent activity in accordance with credit union policies.
• Assist members with updating information and processing address or name changes.
• Provide information about account balances, fees, and transaction history within authorized guidelines.
• Help members troubleshoot debit cards, online banking access, and mobile app issues.
• Follow compliance standards, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and identity verification procedures.
• Protect confidential member information and follow credit union policies and regulatory requirements.
• Support branch security procedures and respond appropriately to emergency situations.
• Assist with daily branch operations, including ATM balancing, vault access, and end-of-day settlement.
• Participate in team meetings, training sessions, and professional development activities.
• Promote credit union services and refer members to appropriate departments to support branch goals.
• Identify member needs and refer them to loan officers or member service specialists when appropriate.
• Promote financial wellness tools, credit union benefits, and community initiatives.