Telephone Operator Jobs

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Front Office Specialists (Float)

RURAL HEALTH CARE INC dba Aza HealthPalatka, FL

About The Position

The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.

Responsibilities

  • Greet patients in a polite, prompt and helpful manner.
  • To receive and take accurate telephone messages.
  • Strong interpersonal communication skills to support team efforts to the organization.
  • Direct customers to the appropriate resources when necessary.
  • Assist patients with necessary paperwork as needed.
  • Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
  • Informs appropriate nursing staff of the patient’s arrival.
  • Enters all information and verifies information for billing and records purposes.
  • Translation
  • Confirming appointments

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