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Contents Restoration Technician

Blue Kangaroo PACKOUTZ of Eastern Michiganβ€’Mount Clemens, MI
β€’$17 - $20β€’Hybrid

About The Position

We are seeking a dependable, motivated, and customer-focused Contents Technician to join our growing restoration team. This position plays a critical role in helping homeowners and businesses recover after fire, water, mold, and other property losses. If you enjoy working in a fast-paced environment, take pride in helping others, and have a strong work ethic, we'd love to hear from you.

Requirements

  • Valid driver’s license with an acceptable driving record.
  • Ability to safely operate cargo vans and/or large box trucks.
  • Ability to regularly lift up to 50 lbs. and handle heavier items with assistance.
  • Ability to work in warehouses, residential homes, commercial buildings, and outdoor environments.
  • Strong organizational and time-management skills with attention to detail.
  • Ability to multitask and work independently or as part of a team.
  • Basic computer/mobile device skills for job documentation.
  • Reliable attendance and punctuality.
  • Excellent communication and customer service skills.

Nice To Haves

  • Previous restoration industry experience
  • IICRC Certifications
  • Forklift Certification
  • Chauffeur's License
  • Experience operating box trucks or commercial vehicles

Responsibilities

  • Create detailed inventories of customer belongings.
  • Pack, label, wrap, protect, and organize contents for transport and storage.
  • Clean and restore contents affected by water, fire, smoke, mold, and other losses.
  • Perform pack-out, pack-back, unpacking, and reorganization services.
  • Safely load/unload trucks and operate company cargo vans and large box trucks.
  • Deliver contents, supplies, and equipment to job sites and storage facilities.
  • Stock and organize company vehicles, equipment, warehouses, and storage areas.
  • Operate forklifts and other material-handling equipment as needed.
  • Follow company procedures, safety guidelines, and job-specific compliance requirements.
  • Properly use required Personal Protective Equipment (PPE).
  • Complete daily notes, job documentation, and timesheets accurately.
  • Maintain clean, organized workspaces, warehouses, vehicles, and storage areas.
  • Provide exceptional customer service to homeowners, insurance professionals, and team members.
  • Communicate professionally with supervisors and coworkers regarding job progress.
  • Assist with other restoration-related duties as assigned.

Benefits

  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Competitive pay based on experience
  • Opportunities for advancement
  • On-the-job training
  • Certification opportunities
  • Supportive team environment

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