Technician Jobs

About The Position

Requirements

• 2–5 years residential HVAC service experience required
• EPA and/or RMGA in hand
• Proven ability to diagnose and repair residential HVAC systems.
• Excellent communication, interpersonal, and presentation skills.
• Strong customer service orientation.
• Technical aptitude and willingness to learn complex product information.
• Valid driver’s license and ability to handle physical workload (lifting 50 lbs).

Responsibilities

• Diagnose, service, and repair refrigeration and air conditioning equipment.
• Demonstrate efficient and effective problem-solving skills.
• Participate in manufacturer and safety training; adhere to all safety policies.
• Educate homeowners on product offerings including furnaces, air conditioners, heat pumps, and indoor air quality systems.
• Deliver persuasive, informative presentations highlighting benefits, financing options, and installation timelines.
• Prepare accurate proposals and guide customers through decision-making.
• Build rapport and maintain strong customer relationships throughout the service and sales process.
• Track activities and progress using CRM software.
• Generate leads through service calls, referrals, and company-provided resources.
• Follow up with potential customers in a timely and professional manner.

Benefits

• Medical, Dental and Vision Insurance
• Year-round vacation opportunities
• Tool and boot allowance
• 401 (k) with company match
• Basic and Optional life insurance
• Paid time off & Holidays
• Paid training