Technician Jobs

About The Position

Requirements

• Active Secret
• Compliant with DoD 8140: Active CompTIA Security
• 1–3 years of hands-on experience in IT Support, Help Desk, or dedicated hardware deployment roles.
• Experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's, laptops, tablets, printers), PC operating systems, (Windows 10/11)
• Must have demonstrated experience supporting a Windows 10/11 environment.
• Must be able to work independently and within a team
• Knowledge of Active Directory infrastructure
• Experience with various client hardware including HP and Dell laptops, desktops, and associated peripherals
• MUST BE A US CITIZEN

Nice To Haves

• Strong attention to detail, excellent time management, and the ability to work systematically

Responsibilities

• Execute mass deployments of Windows/macOS operating systems using enterprise imaging tools (e.g., SCCM, MDT, Autopilot, or similar)
• Unbox, physically assemble, and test desktops, laptops, monitors, docking stations, and other peripherals.
• Apply physical asset tags to all incoming IT equipment.
• Accurately log serial numbers, MAC addresses, and assignment details into the IT Asset Management (ITAM) database
• Ensure all standard corporate applications, security patches, and drivers are correctly applied to the image
• Verify that disk encryption (e.g., BitLocker), endpoint protection (Antivirus/EDR), and VPN clients are active and communicating properly before handing off the device

Benefits

• Medical
• Dental
• Vision
• Health Savings Account
• FSA
• 401(k) with company matching
• Short-Term and Long-Term Disability
• Life and AD&D Insurance
• Paid Time Off
• 11 Paid Holidays
• Employee Assistance Program (EAP)
• Professional Development Program
• Military Leave Support
• Referral bonuses