Technician Jobs

About The Position

Requirements

• Great Customer Service
• High school diploma or equivalent
• Terminal Handler's License - costs covered by company
• Ability to communicate effectively & follow written or verbal instruction
• Strong organizational, problem-solving, analytical skills
• Computer literacy helpful but not required
• Valid driver’s license
• Minimum of 21 years of age
• Frequently required to lift/push weights up to 50 pounds

Nice To Haves

• Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)

Responsibilities

• Respond to and troubleshoot service calls for equipment repairs in a timely manner
• Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
• Provide exemplary customer service
• Manage inventory to ensure parts are available when repairs are needed
• Complete all necessary documentation for device entry and logs
• Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs
• Maintain and repair gaming devices, ATMs, amusement equipment, and redemption devices
• Load and unload supplies
• Assist in other areas as needed

Benefits

• Health insurance inc. vision and dental
• 401(k) w/ match
• PTO + paid holidays
• Company-supplied vehicle
• Fuel card
• Life, AD&D, critical illness, and hospital insurance
• Short and long-term disability
• Identity/legal protection
• Access to FSA and HSA accounts
• Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief