Technical Support Jobs

About The Position

Requirements

• Bachelor’s degree and licensure in education, educational psychology, special education or a related field or equivalent experience
• 3 years of experience in primary or secondary education, with knowledge of school structures, resource allocation, and staff roles.
• Strong relationship-building, consultation, and conflict resolution skills; able to model, observe, and provide constructive feedback.
• Experience using numeracy/math assessments and data-based decision-making models (e.g., MTSS) to guide instruction and interventions.
• Demonstrated ability to facilitate adult learners through training, coaching, supervision, and observation.
• High emotional intelligence, self-awareness, and ability to collaborate effectively with diverse groups.
• Deep commitment to educational equity and supporting all program members and service recipients.

Responsibilities

• Provide technical coaching to tutors at assigned schools to ensure Ampact Education program models are delivered with fidelity and students make adequate progress. Includes direct observation of assessment and intervention delivery in-person, at least once per month per tutor.
• Collaborate with school staff to identify and prioritize students to receive targeted supplemental intervention from Ampact and build a schedule that maximizes students served.
• Review program data regularly to ensure completeness and accuracy, consistent implementation (e.g. students served, tutoring minutes) and monitor student progress.
• Lead data-based decision-making teams at the site to review data and plan for interventions that best meet student needs.
• Maximize program impact by supporting school staff and administrators’ understanding of the program’s purpose, strategically utilizing tutoring resources and data to supplement other school-based services and sharing data clearly and accurately.
• Facilitate positive relationships with partnering sites by serving as an expert in Ampact education programs, clearly communicating the value proposition of Ampact programs using relevant research and data, supporting Internal Coaches and tutors to understand the programs and maximize tutor performance, and effectively implementing program models to maximize positive student outcomes.
• Inspire program advocacy in school leaders by sharing data in accurate, accessible ways that maximize program impact and efficacy.
• Other duties as assigned

Benefits

• Ampact offers an excellent benefit package including Medical, HSA, Dental, Vision, FSA, Life, Disability, PTO and 401(k).