Supervisor Jobs

About The Position

Requirements

• Associates degree required/Bachelors degree preferred and 3+ years of relevant experience.
• Substantial understanding and knowledge of Underwriting Support Processes and Procedures.
• Strong analytical and problem- solving skills
• Ability to work throughout the organization at different levels.
• Solid technical background with hands on experience in rating and policy issuance platforms, as well as system testing
• Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings.
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Nice To Haves

• experience leading, coaching and developing production teams
• experience partnering with vendors on outsourced work

Responsibilities

• Provides leadership to assigned staff by leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best.
• Conduct performance reviews, goal setting and ongoing feedback.
• Oversees training and quality product output of account management staff.
• Use metrics to monitor daily workloads, prioritize assignments and ensure internal and vendor service level agreements (SLAs) are met; investigate and resolve abnormalities.
• Fosters and maintains collaborative relationships with internal and external customers.
• Perform other duties as needed.

Benefits

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy