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Clinical Social Worker MSW
Health First Careers • Melbourne, FL5d
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Clinical Social Worker MSW - Case Management
Health First Careers•Melbourne, FL
About The Position
The Social Worker MSW provides quality, safe, customer-focused care and stewardship by applying advanced psychosocial skills to coordinate patient care through assessment, planning, intervention, and evaluation. The role uses current knowledge of hospital and community resources to support optimal outcomes and serves as a role model for coordinating psychosocial services for assigned patients in collaboration with patients, families, physicians, the patient care team, and payers. The Social Worker coordinates timely referrals for post-acute services, communicates with patients or caregivers and physicians about payer and financial issues, and coordinates and documents complex discharge plans. The role helps determine discharge goals, communicates available plans and options, participates in patient care conferences and ethics consultations when indicated, and provides counseling and therapeutic interventions as needed. It also supports placement planning for patients experiencing substance abuse, mental health, homelessness, or indigence; facilitates transfers under Baker Act and Marchman placements; completes mandatory reporting; and coordinates post-discharge psychosocial and therapeutic referrals. The position identifies process breakdowns and improvement opportunities, communicates avoidable delays through escalation processes, and supports compliance with regulatory standards by identifying and reporting risk-management and quality issues. The work is per diem, with shift times listed as 8:00 AM–4:30 PM.
Requirements
- Master of Social Work, or Bachelor of Social Work with a master's degree in a related field.
- One year of previous social work experience.
- Current American Heart Association Basic Life Support Healthcare Provider Completion Card upon hire and maintained.
- Basic computer skills, including knowledge of Microsoft Office Outlook and Word.
- Current knowledge of healthcare economic issues affecting acute care.
- Working knowledge of social work scope of practice and current issues affecting healthcare.
- Understanding of payer and reimbursement practices and regulations.
- Ability to understand and comply with federal and state regulatory standards of care.
- Ability to effectively handle multiple demands within a short timeframe.
Nice To Haves
- CCM or ACM Case Management Certification.
- Case management experience in a hospital setting.
Responsibilities
- Coordinate timely referrals for post-acute services as appropriate.
- Communicate with patients or caregivers and physicians regarding payer or other financial issues.
- Coordinate and document complex discharge plans.
- Collaboratively determine desired discharge goals and communicate discharge plans and options to patients, families, physicians, and staff.
- Participate in patient care conferences and ethics consultations as indicated.
- Provide counseling and research placement alternatives for substance abuse, mental health, homeless, and indigent patients.
- Facilitate and participate in transfers of Baker Act and Marchman placements to mental health facilities.
- Provide therapeutic interventions with patients and families as needed.
- Complete mandatory reporting processes.
- Facilitate referrals for post-discharge psychosocial, therapeutic, and other assigned needs.
- Identify system or process breakdowns and improvement opportunities.
- Communicate avoidable delays through the escalation process to remove barriers to care progression.
- Ensure compliance with regulatory standards and identify and report risk-management and quality issues as required.
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