Service Manager Jobs

About The Position

Requirements

• High School diploma or equivalent.
• 2-3 years similar experience in service company or oilfield operating company.
• Requires strong leadership and supervisory skills.
• Good computer skills.
• Ability to work effectively under pressure.
• Multi-tasking ability.
• Good verbal and written communication skills.
• Ability to work flexible work schedule, including long and/or irregular hours.
• Ability to continuously stand & walk
• Ability to sit for long periods of time
• Frequently push & pull
• Occasionally bend & stoop
• Requires repeated heavy lifting of up to 75 lbs
• Working outside in variable weather conditions to include heat, humidity, cold & wind.

Responsibilities

• Coordinate customer requirements with all phases of operation including the areas of service preparation, service execution, and personnel supervision.
• Maintain attention to safety and Standard Operating Procedures.
• Supervise Field Operatives reinforcing Safety and Quality Control, conducting Spot Audits and assisting in the Customer Consultation process in remote locations without a local Service Manager or Branch Operations Manager.
• Conduct Observation Based Safety Checks.
• Perform vehicle safety and shop inspections.
• Participate in safety related investigations.
• Work closely with Inside Sales team by forwarding sales leads, collect needed information for repair quotes, including verifying accurate and complete information from field operatives.
• Lead and participate in safety meetings.
• Provide technical support, mentorship and direction to Field Operatives.
• Assists in training & evaluation of Field Technicians.
• Resolve complex technical problems.
• Stage, organize and verify equipment and parts for jobs, where needed.
• Complete customer visits within the territory to collect information needed for projects, quotes for jobs & service requests.
• Perform field work including but not limited to; repairs, inspections, on-call work, troubleshooting, project management & installations to ensure our equipment is Ready to Rent.